Why are the developers not responding to massive concerns over the new update?

I mean come on! The outcry has been pretty big. Where is the official CPW response? Do the bean counters up there care about us at all? If they can respond to concerns about one guy thinking a cartoon gold pan looks like a scrotum and penis surely they can say something on this. Let's keep the pressure on people!!!
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Dev's, up until now y'all have done a fantastic job! You created a game that has grown with leaps and bounds! But it is my opinion that you took a chance, and failed on this one. Please reset back to what you know works, and take it from there. Thank you for creating a game that I love to play, but make changes with baby steps, not leaps.