Morgen

Hey @stanbec apologies, for some reason I don't receive notifications for posts on my "wall" (didn't even know this was a thing here 😅). Thank you for all the details and for the second message, I'll send you a DM now so we can continue the conversation there :) 

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Morgen
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  • Hi @MsMachete, we are currently investigating the following scenarios: - Missions changing in-between rounds - Missions changing after visiting a Flare - Players on 19.0 within the same group might see different missions in the same Flare Note that these are based on player reports and we haven't been able to reproduce…
  • Thanks for the suggestions everyone, I've passed along the feedback. I'm also linking the main thread where we will be posting answers to the frequently asked questions and reported issues so far: 19.0 - Patch Notes and FAQ 🚧 Some of these suggestions are not possible due to technical limitations (Daryl's bike, Flares for…
  • Thank you everyone for the feedback and for the videos you provided, they have been shared with the team and we will look into it. This is likely linked to the number of missions on the map (despite it not being evident, there are now more missions with the new map provider, which affects the performance overall). I'd…
  • Hi everyone, I wanted to thank you again for all your feedback on the release so far. We hear you and are taking it into consideration. There were so many threads and comments that I thought it would be best to provide a quick summary here in the main thread so everyone is aware. Let's start with a few updates on the…
  • Hi @Daisie, the duration of the Safe Houses at level 32 is 32 days so the displayed timer is correct - one month and 2 days left. :) EDIT: No worries! It happens, as you see I also just misinterpreted something :D
  • Hi everyone, we hear you and we understand your concerns. I can assure you that we are taking your feedback into consideration and discussing how we can improve. In the meantime, there are a few things I'd like to clarify: * Yes, Google Maps are actually discontinuing their service for mobile games. You can read more about…
  • Thank you everyone for your comments and suggestions. I'd like to apologise for the late reply as I've been away for a while and only caught up with this thread now. I can confirm what Dahlia and dademon shared earlier in the thread: The change to Mapbox was necessary due to Google Maps discontinuing their service for…
  • Thank you for reporting, @zacti - shared it with the team and we will investigate. Regarding the supply crates - due to the map change, they won't appear at the same locations as before, but everyone on 19.0 should have the same amount of crates appearing at the same rate. I'd suggest walking around to see more of them.
  • Hi @Eoghan, I am sorry to hear. I believe you've already reached out to our support as we reviewed a similar report today. Missions are no longer tied to your surroundings so you should still get missions and stashes, regardless of whether the roads are visible or not on the map. I know navigating through the map can be…
  • Thank you all for the reports and for the video, @fumpi_the_second. I've sent these over to the team and we will investigate from here. 👍
  • Hey, @Asynja, thank you for bringing that to our attention and apologies for the mishap. The link has been updated and should redirect you to the correct event announcement now. :) We do re-run events sometimes and thought this would be a fun one to bring back, especially now with Whisperers making an appearance in Rescue…
  • Thanks, @CLAMHANDLER and @scottmag14 for bumping this thread, I must have missed it earlier, apologies. As Clam pointed out we do have a system in place that converts any excess cards into coins (once you max out the card). We haven't really considered the fact that some players would prefer not to upgrade the card so I…
  • Hey there @Calavera, we will share the details very soon, for now I can confirm that since everyone seemed to love the return of the 6-week Season we will stick to that for the next Season as well! It will drop next Thursday so you better save the date! 😎
  • Hi everyone, thank you for your patience. The mini-season quests are fixed and visible in-game again! 🎉 Please accept my apologies for the inconvenience, it was not our intention to leave you hanging. You will find a little gift in the Store containing 2000 Skull Tokens ("Small Token Pack") - this is to make up for missing…
  • Hi Shorty, thank you for reporting. Our team is aware and looking into it, I'll update you once we have more info 🤞
  • Hi @Muerte that's a very interesting idea, I'm curious if you've seen it implemented in any other games or if you came up with it on your own. It might be useful to see some examples if you've seen it elsewhere. :) Anyway, adding it to the list of suggestions, thanks a lot for sharing! 🙌
  • Hi @ladyfarleigh13, would it be possible to add a screenshot here of what you see? I might have an idea but it's best to confirm with an image. Thanks! :) 
  • Hey, Apologies for the late reply, the milestone events such as Destroyed work in a different way so they may also end at different times for different players. There shouldn't be a difference between iOS and Android for the same game account, but if you are comparing different accounts - then yes, it's possible. If you…
  • 🛠️ Maintenance is now over as of 10:15 am UTC, thank you everyone for your patience and have a good day!
  • Hi @RedsWorld, that sounds very frustrating :( I've seen a few players report it but we haven't been able to reproduce it internally yet. We will have to investigate and see what could be causing it. In the meantime, I'd recommend to you and anyone else experiencing it to please reach out to our support team so we can have…
  • Hey Serv, I am not sure I understand your message. If you need any help, I'd recommend reaching out to our player support team - we do offer support in different languages so the team should be able to assist if there's anything. Thank you and stay safe!
  • @ShortyKaiser it should be there now! 🪄
  • Hi, we are having a look and will keep you posted, thanks for reporting! :) 
  • 🚨 📢 Goal 4: July 25th - July 31st 2022 Clear 1,500,000 Raider Outposts - GOAL REACHED! ✅ Congratulations everyone, we made it and completed all 4 goals of the Anniversary Challenge on time!! 🥳 What does this mean? - 🏆 The rewards for the final Goal 4 will be available to claim in the shop at 12:00pm UTC today, Aug 1st. -…
  • Hi Survivors, Please see below for the second part of the Laid to Waste Season events:







 Note: We have several events planned for next week - that's in case we reach the 4th Community Goal by Sunday! Remember to clear your daily dose of Raider Outposts to help everyone out! :) The 2x…
  • 🚨 Goal 4: July 25th - July 31st 2022 Clear 1,500,000 Raider Outposts Progress Update (July 25th - July 28th): Happy Friday, everyone! We have so far cleared 1,137,794 out of 1,500,000 Raider Outposts, that's 75.8% of the goal! 🥳 3 more days to go and the rewards will await you on Monday! 💪
  • Hey @Gambit2204, I had to dig a little to figure this one out. 😅 After speaking to the team, it looks like we stopped sharing these graphics for each board tier because the way the new boards were built just didn't allow it anymore. Could you share what is it that you are missing the most about it, what did you use to…
  • 🚨 Goal 4: July 25th - July 31st 2022 Clear 1,500,000 Raider Outposts Progress Update (July 25th - July 27th): 912,879 Raider Outposts cleared so far, well done! We are getting closer to the 2x Coins event! 💰 4 more days to go! 
  • 🚨 Goal 4: July 25th - July 31st 2022 Clear 1,500,000 Raider Outposts Progress Update (July 25th - July 26th): 772,700 Raider Outposts cleared already! Can we clear 700K more by Sunday? To speed up your progress, all 3 Energy Missions cost just 1 Energy per stage during the whole week. ⚡
  • Hi @Captain_HaliSoldiers, sorry to hear. It can happen sometimes that a newly placed Safe House doesn't appear right away, we are still investigating the root cause. Please reach out to our support team so we can get your account details and reimburse the tokens. Thank you!