Our World Server Issue - Player Profile Info

Hey everyone,
We're currently investigating an issue with Our World where some player profiles have been reset back to level 1. Unfortunately, we had some server issues which are currently being fixed. We are hoping to fix the accounts of Players' affected as soon as possible, and we'd like to extend our sincere apologies for any inconvenience.
Thanks for your patience whilst we fix the issue.
The Our World Team
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Process is now completed. You are now free to swap groups. The Social Cooldown will be 10 seconds for the time between March 1st 09:00 UTC and March 3rd 09:00 UTC.
Thanks again for your patience.