Can't equip weapons

kfoskfos Member Posts: 2
I am new to the game, and have just found a few new weapons for my survivors. However I cannot equip the weapons. On the survivor screen, when tap the image of the weapon they are using, nothing happens... I am not sure if this is a bug or if I am missing something. How do I equip my survivors?

Comments

  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
    @kfos , welcome to the forum. This is most likely due to the level requirement of the new weapon, please click on the weapon to see what level it is. If your survivor isn't at least the same level as the weapon they are unable to use it.
  • kfoskfos Member Posts: 2
    Thanks for the reply @zbot , unfortunately this is not the problem. I have level 3 scouts and many unused scout weapons from level1 to 3. However when I press the weapon image on the survivor screen, nothing happens...
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
    @kfos, could you provide a screenshot?
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
    @kfos , if you are on android device, try clearing the cache, others have reported that that helped with this issue.
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