Watched video for 3 extra opens...Didn't get them

in Game Issues
This sort of thing really aggravates me. I used the three unlocks, then watched a video to get three more. When it returned to the game, the game had to reload, and when it did, I had six unopened chests but couldn't open any of them. Then I realized that the Continue button was green, meaning that it was the only thing I could do. What sucks especially is that there were only six boxes to choose from but there were four silver boxes left on the screen. I haven't invested too much time in this game (learned my lesson from Vega Conflict) but if this happens again, I'm done.
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I get all three possibilities after a time out
- I can open the next 3 crates
- I can watch the video again and open the next 3 crates
- I can't watch the video or open any crates.
Open 3 chests... watch a video.. then it will not let you open 3 more. Only option is to hit continue.
Must have happened to me at least a dozen times over the months.