Fix to the Reckonin' and Weekend Event News

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Comments

  • JulialiciousJulialicious Member Posts: 193
    edited January 2017
    Shteevie said:


    @Julialicious
    I understand your frustration and I am not standing in the way of the resolution of that frustration. I have no way to affect the chances that you will or won't get a refund. I hope that your app store is able to help you. I agree that you and most of the players who bought the weapon are not scammers.

    Thank you for understanding my frustration, finally. And now it would be great if you compensate all Android players who bought your weapon, cause Google don't gives us a refund, just Apple gives refunds.

    Of course, i can also call or go to my bank tomorrow to try to get my money back, but wouldn't it be a great step by you @Shteevie to compensate your paying Android players with something that is worth to the 14,99 € we payed for your weapon, just to get back a lil bit of trust? I think so, but that are just my 2 cents...
    Julia - "the puppet master - the secret leader of the council!!!" =D

    Retired Leader of Sisters Family






    Loewe1968antRiestaCrazyDCYBERDOLPHIN8terrabubulKillersZBig_B
  • sborgsborg Member Posts: 581
    Teeceezy said:

    Here you have one of several Proofs , where you and all the other Administrators, or moderators or whatever, saw and talked about the weapon in beginning of December !!

    Please stop telling people , that you find out about this called "bug" , right after dropping the Rufus-bundle ......

    I had a look at the post you put a screenshot of. The post itself doesn't mention the Reckonin' and the fact that there are no body shots in the video must have slipped through the cracks. In hindsight, we should've watched the video more closely.

    EDIT: http://forums.nextgames.com/walkingdead/discussion/comment/166703/#Comment_166703 Here's the post in question for those interested.
    I'm confused. At 1:30 in the video there is a bodyshot shown.
    Julialicious
  • JulialiciousJulialicious Member Posts: 193
    sborg said:

    Teeceezy said:

    Here you have one of several Proofs , where you and all the other Administrators, or moderators or whatever, saw and talked about the weapon in beginning of December !!

    Please stop telling people , that you find out about this called "bug" , right after dropping the Rufus-bundle ......

    I had a look at the post you put a screenshot of. The post itself doesn't mention the Reckonin' and the fact that there are no body shots in the video must have slipped through the cracks. In hindsight, we should've watched the video more closely.

    EDIT: http://forums.nextgames.com/walkingdead/discussion/comment/166703/#Comment_166703 Here's the post in question for those interested.
    I'm confused. At 1:30 in the video there is a bodyshot shown.
    it was a bodyshot by the shooter, not by the assault with the reckonin. ;)
    Julia - "the puppet master - the secret leader of the council!!!" =D

    Retired Leader of Sisters Family






    Top8dogantArtisansRiesta
  • BarcodeJBarcodeJ Member Posts: 403
    Despite all the supposed protection provided to a company by an implied consent EULA via playing your game, it isnt hard to find class-action suits against developers that went through despite them. Those legal fees though....seems finding a way to work with the app stores to coordinate refunds might be worth your while if you are going to continue "fixing" your mistakes with non-inventive nerfs.
    Top8dog
  • Top8dogTop8dog Member Posts: 738
    It's simple,.. The game has been on a steady decline ever since some Muppet at NG made shteevie in charge,.. And it will continue to do so until shteevie resigns or gets sacked,.. There new policy seems to be greed,nerf,greed,nerf,greed,nerf some more,.. They talk about balance,.. The only balancing being done is ngs bank accounts,.. They don't give a flying shit about veteran gamers and are all about fleecing the new players that flock in by there thousands everyday,..

    This post will be removed,.. I will be banned,.. But I don't fecking care anymore,.. Shteevie you are a cancer,.. A cancer that's ripping the heart and soul out this once great game,.. Yes son,.. You should be ashamed of yourself,. Your money grabbing antics and your nerf the fuck attitude,.. CANCER,.. That's your legacy,...shteevie,.. Relish in it,..

    Drops mic,... Raises middle finger,... Ban away bitches,..
  • wazzujoelwazzujoel Member Posts: 42
    edited January 2017
    Slightly related question - since you are fixing reckonin so it does body shots, does that also mean when you have grenader zombies that they too will also now sometimes do body shots when you accidentally shoot them? Whenever I shoot them they always do critical damage if I'm in range. Shouldn't they also do body shots when they explode like reckonin?
    avelardezArtisansRiesta
  • crb22075crb22075 Member Posts: 88
    edited January 2017
    Ng fills the reckonin with Vaseline and throws it at everyone who bought it and then proceeds to tell us its not our fault that you weren't fully aware that it was Vaseline inside before we gave you the shaft. That's how I feel when I have been duped . Intentional or not you clearly don't care or you would give us something in return for the value we spent on the item. Give us value for value and delete it from our inventory
    ArtisansantShut_UpRiestaCrazyDShanesShack
  • sborgsborg Member Posts: 581
    Helio said:

    I find this thread very entertaining... how people are upset that a bug was fixed yet try to argue because they spent money, the bug should remain...



    One man's bug is another man's desirable trait.
  • kryptonixkryptonix Member Posts: 253
    edited January 2017
    Poppy said:

    Every man and his dog knew about the reckoning when it entered the game months ago so i find it very difficult to believe that it only came to NG attention this morning.

    To be fair, did any one note this too NG specifically? I mean I saw the video @Julialicious posted, and was aware that this weapon was unbalanced and notified NG about it. But it wasn't until during the holidays I specifically understood the value, and the reason why this was happening. And then it wasn't until last night that I made them aware (boo, hiss).

    Do we really want a weapon that is so much more powerful in the game? Especially one that was only available at certain points and the legendary only available for those that pay? That doesn't seem to be fair or fun.

    As for refunds, I believe some assistance is required for google play people but the App Store seems to be assisting if players feel they have been duped.

    Again I do not believe NG had any reason for ill intentions and it was simply the fact that the weapon was being sold that it brought it more into light and they reacted properly by making the unpopular decision of balancing the game.



    antArtisansAvalon8docfinzenburgCYBERDOLPHIN8
  • sborgsborg Member Posts: 581

    sborg said:

    Teeceezy said:

    Here you have one of several Proofs , where you and all the other Administrators, or moderators or whatever, saw and talked about the weapon in beginning of December !!

    Please stop telling people , that you find out about this called "bug" , right after dropping the Rufus-bundle ......

    I had a look at the post you put a screenshot of. The post itself doesn't mention the Reckonin' and the fact that there are no body shots in the video must have slipped through the cracks. In hindsight, we should've watched the video more closely.

    EDIT: http://forums.nextgames.com/walkingdead/discussion/comment/166703/#Comment_166703 Here's the post in question for those interested.
    I'm confused. At 1:30 in the video there is a bodyshot shown.
    it was a bodyshot by the shooter, not by the assault with the reckonin. ;)
    My bad. Thank you for the correction.

  • PowerUKPowerUK Member Posts: 85
    kryptonix said:

    Poppy said:

    Every man and his dog knew about the reckoning when it entered the game months ago so i find it very difficult to believe that it only came to NG attention this morning.

    To be fair, did any one note this too NG specifically? I mean I saw the video @Julialicious posted, and was aware that this weapon was unbalanced and notified NG about it. But it wasn't until during the holidays I specifically understood the value, and the reason why this was happening. And then it wasn't until last night that I made them aware (boo, hiss).

    Do we really want a weapon that is so much more powerful in the game? Especially one that was only available at certain points and the legendary only available for those that pay? That doesn't seem to be fair or fun.

    As for refunds, I believe some assistance is required for google play people but the App Store seems to be assisting if players feel they have been duped.

    Again I do not believe NG had any reason for ill intentions and it was simply the fact that the weapon was being sold that it brought it more into light and they reacted properly by making the unpopular decision of balancing the game.



    Agreed, nobody wants super, all powerful,game changing weapons. Consumers only want the item they paid for.
    In this particular case, how long was the weapon in game before the "fault" was noticed and brought to the developers attention? Certainly more than a few days.
    Seems to me that product testing needs done before items are offered for sale. Not by the players in the live game. Only a few minutes of play would surely have highlighted this weapons potential.It did for the players.

    Power

    SCBMABig_B
  • HelioHelio Member Posts: 522
    vshield50 said:

    Well, NG has stated their position. It is obvious to me that it is set in stone. I appreciate Shteevee's direct honesty on their position. Therefore I am presenting my official position.



    I cannot accept that I purchased an item (which is a law binding contract) and then the item I purchased was altered without my agreement. I take this as a breach of contract (which applies to all sales) and I take it seriously.



    Since this cannot be handled at the lowest level, I am unfortunately put in the position to reach out to the Better Business Bureau and make a formal complaint. Being that it affects many people, I trust they will handle the situation accordingly. If not, I will continue pursuing my legal options until I feel that the situation is resolved in a way that makes me whole.



    As a matter of record, I officially decline the offer of 1 minute gas times in lieu of my origial purchase and contract. Please remove the gas option from my account.



    This has been a disturbing matter of events and it is with a heavy heart that I need to protect my morals and money in this way. I have spent 100s of dollars on this game (feel free to confirm NG). Anyone who wishes to know the progress of my complaint can PM me. I will also post my letter to the BBB if so requested.



    Thank you for developing a great game NG. I just wish you made better judgements when managing this situation.



    Respectfully,



    Vshield50

    I'm pretty sure altering a game is in the contract... and bug fixing/ game balancing is also in the contract... they advertised a weapon with 3 traits and they sold you that weapon with 3 traits.. end of story.

    I doubt you will get far with your legal options, but please keep us informed.
  • ATLAS-ZATLAS-Z Member Posts: 6,756
    @Shteevie someone also suggested making the overwatch logic for the Reckonin behave like a melee weapon. I think this is an excellent compromise.


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  • PowerUKPowerUK Member Posts: 85
    Shteevie said:

    wazzujoel said:

    This is clearly a classic example of "bait and switch".

    -You assume that we had foreknowledge of the bug before we sold the weapon. This is incorrect.
    The developers should have had foreknowledge. Simple product testing before releasing for sale would have shown the items potential.
    How many times has similar happened now? Save yourselves and us the grief. A fraction of the time spent arguing here used on testing before release and this situation doesn't exist.

    Power
    antSCBMARiestaCrazyDSlowMoterrabubulArtisansBig_B
  • JulialiciousJulialicious Member Posts: 193
    edited January 2017
    kryptonix said:


    To be fair, did any one note this too NG specifically? I mean I saw the video @Julialicious posted, and was aware that this weapon was unbalanced and notified NG about it. But it wasn't until during the holidays I specifically understood the value, and the reason why this was happening. And then it wasn't until last night that I made them aware (boo, hiss).


    :D So, YOU are the one who causes all my anger! booooo, tzz tzz tzz ;)

    kryptonix said:


    Do we really want a weapon that is so much more powerful in the game? Especially one that was only available at certain points and the legendary only available for those that pay? That doesn't seem to be fair or fun.


    Yes, it isn't fair that just the paying players was able to get the legendary reckonin. And the other thing, yeah, i really loved that the rare reckonin was so powerful with no bodyshots and it was much fun to me to play with it!
    And the very best - everyone (free and pay players) had the chance to get the rare reckonin. The power with no bodyshots of the rare reckonin was also the only reason why i bought the legendary reckonin.
    Now, both weapons are more bad than any other rare or legendary assault weapons and almost useless, except the charge attack maybe.

    kryptonix said:


    As for refunds, I believe some assistance is required for google play people but the App Store seems to be assisting if players feel they have been duped.


    Yes, some assistance by NG for all Android users who bought this weapon or NG should just give us something that is worth to the 14,99 € to compensate our anger

    kryptonix said:


    Again I do not believe NG had any reason for ill intentions and it was simply the fact that the weapon was being sold that it brought it more into light and they reacted properly by making the unpopular decision of balancing the game.



    Maybe, but many players still feel tricked, especially cause it was not the first time that NG done something like that.





    Julia - "the puppet master - the secret leader of the council!!!" =D

    Retired Leader of Sisters Family






  • ArtisansArtisans Member Posts: 729
    @Shteevie said: And I may be wrong about this, but I don't think that we ever had the tools to process refunds.
    This link is proof that in fact NG has offered refunds for changing traits in the past.
    http://forums.nextgames.com/walkingdead/discussion/comment/109458/#Comment_109458

    So, apparently there is a way. Why can't this be implemented again? It would certainly salve a lot of anger & misgivings.
    Retired, but not entirely dead.
    "Really? Good luck with that!"
    Julialiciouscrb22075PowerUKRiestaCrazyD8N8Big_BSgtSalami
  • VOODOOVOODOO Member Posts: 54
    So, "suck it up, buttercup" appears to be the company line. It appears this dispute will have to be resolved via iTunes.

    Am I correct in my conclusion?
    wazzujoelSCBMARiestaggbats
  • avelardezavelardez Member Posts: 1,341
    @Teeceezy @Shteevie

    This is is not meant as an attack on you two. Since you are a mouth piece for this game and are the middle man who many speak to directly. I do have a question. Why can't you provide us with the people's names emails and phone number so we could call them directly and get authorities involved for each country. The real people in charge that need to hear and read this.

    Ok, now, the weapon's traits was known about from the beginning. Heck, I even posted a picture on this on the forum site which showed me killing level 30 walkers with my heroes using the Rare Reckonin. I did this to show them off on memory lane's mission after a video was made by a very skilled player. The Video is in the video vault. That same outcome was reproduced by me and done with the free Rare reckonin that was provided for a purchase of hard earned TGs in the game shop. So I am not sure why "you" (still don't know who this real "you" is, but assume to be the company NextGames) are responsible for angering paying customers.

    People should be getting fired over these issues. This game continues to have issues. And continues to sell products that are defected. Why? You issue a weapon with flawed traits from the begining and don't fix it, but now after you made all that money from us over the weekend and holidays "you" refuse give refunds and allow this behavior to continue and then do a major Rehaul of the weapons abilities a few days after and say it was a bug, etc. you give me a free gift but it's broken still.

    This company NextGames, in Finland, is the shaddest company now. Below is the link to the video on this site since some say they never seen it.


    http://forums.nextgames.com/walkingdead/discussion/20345/memory-lane-terminus-level-30-kill-by-terminates
    SebiRiestawenpatBig_BT_12
  • kryptonixkryptonix Member Posts: 253
    > @Amazayn said:
    > it's interesting that 99% of the players and guilds are okay with the reckoning and that 1% of the players and a *GUILD* doesn't like it. i had my suspicions and NG shoulda said it sooner so the 99% of players and guilds won't even buy this nerfed reckoning water bottle.

    I should not respond to such comments...but the group this was mentioned in contains members of a select few guilds, not just one, and the person who originally brought up the point of the issue with the reckonin was your guild leader.

    I do think the game is better played on a even playing field.
  • NCDawgFanNCDawgFan Member Posts: 2,071
    How the mighty have fallen....
  • mongo911mongo911 Member Posts: 939
    Sure are a lot of, frustrated and angry gamers...

    A leopard does not change its spots...
    I am easily confused by other people's, laziness and sloppiness and greed...

    Any guess who might " now " be on my list, ( in 2017 )





    VOODOORiestaArtisansSgtSalami
  • WeekOneWeekOne Member Posts: 1,195
    @Julialicious
    Have you tried searching for "contact Google Play Support"? I just did and got a toll-free number to call for Canada. They are open 24/7

    I know you are frustrated... just trying to help. Good luck!
    JulialiciousCYBERDOLPHIN8
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,950
    @avelardez , please read the rules of the forum especially rule 7. No posting of personal information of any kind. No doxxing. No witch hunts.

    This is a warning, please don't post personal information.

    avelardezSebiRiestawenpatratonArtisans
  • wazzujoelwazzujoel Member Posts: 42
    That's kind of you @WeekOne. The problem though isn't that google play doesn't have a support line contact numbers, but that they absolutely refuse to issue any refunds for in game purchases under any condition. their response is "take it up with the game creator". And NG is saying "take it up with google". Basically no one on android will take accountability for ripping off customers.
    JulialiciousRiestaArtisans
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