Anyone got their account back?

THCrossTHCross Member Posts: 477
edited March 2017 in Off Topic Discussion
Not me. Message to support keeps disappearing
posthuman

Best Answer

Answers

  • JadenJaden Member Posts: 3,066
    Hurry up and fix this account - we need her in our guild. ;)

    No, really, I hope everyone will have their accounts fixed ASAP. :)
    Leader of Morbid Sinners and Morbid Spirits

    Morbid Survivors are looking for you! If you are looking for a new guild, PM me.
    THCross
  • THCrossTHCross Member Posts: 477
    Massage standing for an hour is that what hope looks like
    posthuman
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
    @THCross what device and how are you sending the messages?


    Feeling Lost, Click Here!
  • THCrossTHCross Member Posts: 477
    edited March 2017
    @zbot
    zbot said:

    @THCross what device and how are you sending the messages?

    Acer Iconia Android os ✓ in game settings ✓ help ✓my account copy
    I lost my account:
    In-game player name of original game
    In-game player level of original game
    Name of guild from original game (if applicable)
    Platform (Android, iOS)
    ✓ message bubble upper right
    Fill blanks accordingly
    Apologize for unintentional fludind
    ✓send
    PS message and auto response at least are still there in hour 2
    Excuse + the t's and . the i's but I feel like an incompetent idiot
    posthuman
  • JadenJaden Member Posts: 3,066
    I guess that they are extremely busy with so many people having no access to their account. They will probably have gotten the message and will hopefully help you out soon.

    Must be extremely frustrating. But I am sure they will restore your account and will be happy to have you in the guild after that. :)
    Leader of Morbid Sinners and Morbid Spirits

    Morbid Survivors are looking for you! If you are looking for a new guild, PM me.
    smann
  • THCrossTHCross Member Posts: 477
    @zbot
    The first massage that disappeared I send 15 hours ago
    The last still standing hour 3
    posthuman
  • THCrossTHCross Member Posts: 477
    Yey
    Support:
    Hi survivor,

    I’m very sorry to hear that you are currently unable to play your game.

    We consider this to be our top priority and we’re hoping to have you back playing the game as soon as possible.

    We will get back to you as soon as we have fixed the issue and you are able to continue playing normally.

    Thanks for your patience!


    Yes hope looks like that dim flickering light in utter darkness


    @all
    Thank You you extremely patient team and people

    I'll give update once done


    posthuman
    Jaden
  • MLHMLH Member Posts: 82
    It took about 12 hours for me to get that acknowledgement reply. They'll get to it. We'll all live.
    Jaden
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