ANDROID DEVICE NOT COMPATIBLE MEGATHREAD

TK-421TK-421 Member Posts: 416
edited January 2018 in Game Issues
----- EDITED BY KAZ

Hey there!

So currently we have two issues related to Android devices. One is that the store/game shows you a message telling you that your game is not compatible. For that, we have a workaround that helped a lot of players already. Follow the steps the steps below in order and you should be good to go:

1. Make sure that power saving mode is not enabled.
2. Change the resolution to FHD (1920x1080)
3. Clear data and cache of Play Store and Google Play Services apps.
4. Restart your phone.
5. Visit the Play Store and try to download The Walking Dead: No Man’s Land

If your Android has a 5.0 or below OS version and it's acting weird, like black screens, scrollings issues, then it's something that we'll most likely have a fix for it in the upcoming update.

Sorry about the trouble, but hope that helps! :)

----- ORIGINAL MESSAGE

Hi,

If you're trying to play on an Android device that doesn't seem to be compatible, please leave a comment stating the following info:

* Make
* Model
* Software version
* Screenshot from this App

We'll investigate and add it to the whitelist if possible.

Thanks,

TK
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