Weekend event hasn't started

5 sec equipment upgrade is not working. Just started upgraded and it's at 20 hours.

And there is a notification in game that the event was supposed to start.

Comments

  • NG_SamNG_Sam Staff Posts: 539
    Hi @Kyrus, we just checked and the event is running. You should see the time the upgrade will take written in the box before you upgrade the weapon, so if in doubt make sure that is correct before you upgrade.
  • gespuergespuer Member Posts: 1,565
    edited July 2017
    @Kyrus
    Same happened to me.
    Just an advice: Get in touch with in game support and ask for refund after you cancelled the upgrade. They promised to me they'll will refund the 50% difference (and did that after only a few minutes).

    EDIT: add a picture of the gently started upgrade to the support ticket (that will help to clear that reclamation).
    Kyrus
  • KyrusKyrus Member Posts: 126
    @Fearofabotplanet ok thank you. I wasn't thinking saw the notification and just upgraded, will definitely check next time.
    NG_SamDodkong
  • KyrusKyrus Member Posts: 126
    @gespuer thanks for the advice! I did take a pic, so I will contact them now.
    NG_Sam
  • KyrusKyrus Member Posts: 126
    @Fearofabotplanet support has helped out already, you close this thread now. Thanks again!
    gespuer
  • TeeceezyTeeceezy Staff Posts: 3,576
    Closed per OP's request.
This discussion has been closed.