Game hardly moving in apple7

Kdray

This started last night and I’ve closed the game and restarted my phone. Only happens during missions I can open the game and collect on the first screen fine. Any suggestions?

zbot

@kdray what device are you playing on? Apple 7 meaning iPhone 7 or something else?

Take a look at this:

https://nextgames.helpshift.com/a/the-walking-dead-no-man-s-land/?p=all&l=en&s=connection-performance-issues&f=my-game-crashes-apple

If you are still having issues please contact in game support, click settings (gear icon), help, contact us.

Kdray

Yes I’m on a iPhone 7..guess I should’ve been a little more specific. I’ll try the link you posted! Thanks

TJS

I'm using Android so I'm not familiar with iPhone.
Are you able to clear your cache?
If you can this might help.

@zbot may have some better advice?

zbot

@kdray thanks for th he clarification. Is the slowdown consistent or when you are doing a specific action during missions?

Kdray

It’s consistent during the entire mission. From shooting to moving. To have a walker come up to a player seems like they are actually crawling. It seriously takes about 4-5 mins to play a challenge.
I uploaded my phone to the newest setting and that didn’t seem to help. I posted on the help page but it said they were gone for the weekend☹️

Kaz

Kdray said:

It’s consistent during the entire mission. From shooting to moving. To have a walker come up to a player seems like they are actually crawling. It seriously takes about 4-5 mins to play a challenge.

I uploaded my phone to the newest setting and that didn’t seem to help. I posted on the help page but it said they were gone for the weekend☹️

Hey Kdray!

To me, it doesn't look like a performance issue. Dumb question, but is it possible that you may have tap the "2x speed" button?

It's a 2-arrowed button next to the "end turn" button.

Try to go on a mission, press that and let me know if it worked for you!

ScottKNight

zbot said:

@kdray what device are you playing on? Apple 7 meaning iPhone 7 or something else?



Take a look at this:



https://nextgames.helpshift.com/a/no-man-s-land/?p=all&l=en&s=connection-writemyessaytoday-performance-issues&f=my-game-crashes-apple



If you are still having issues please contact in game support, click settings (gear icon), help, contact us.

Hello,
Turning the device on and off doesn't always help. I had a similar issue, but the reason for it was a glitchy antivirus system (Bitdefender). The fix was obvious - I deleted the antivirus and installed another one.