Game won't load

Soulja85Soulja85 Member Posts: 5
Hi all,

My game won't get past the loading screen.... It doesn't even get to the point where you can see the loading bar. It just hangs on the title screen but without the loading bar. I'm on an s9+. When I used bluestacks it loads just fine.

Comments

  • bladgierbladgier Member Posts: 2,108
    Try force stop maybe, restart the device too.
    freedydaddy
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
    @Soulja85

    Try the following tips.

    Also contact in game support, press three fingers on the screen for 10 seconds while the game trying to load it should take you to the help menu, click help, contact us.

    Good luck.
  • Soulja85Soulja85 Member Posts: 5
    I've tried to restert my ohine, reinstall, cleat cache etc... None of it worked :/
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
    @Soulja85 thanks for the update, did you try to send in a in game support request?
  • Soulja85Soulja85 Member Posts: 5
    I tried but the help menu doesn't load :neutral:
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
    Dang, the only other way to contact would be this.

  • Soulja85Soulja85 Member Posts: 5
    I'll try it thanks. One thing I noticed is the download shows as 77mb in my apps. I thought the app was over 200mb?
  • ShadowaceAzShadowaceAz Member Posts: 3,402
    iOS version


    Descensus in cuniculi cavum
    Vir prudens non contra ventum mingit
    Concordia

    Soulja85
  • Soulja85Soulja85 Member Posts: 5
    Finally got it working after reinstalling it a thousand times! Thanks for the replies guys
  • ShadowaceAzShadowaceAz Member Posts: 3,402
    When you tried the uninstall, did you have it keep the game files?

    Mine does, so I normally delete all data files for the game first, then uninstall the game.
    Descensus in cuniculi cavum
    Vir prudens non contra ventum mingit
    Concordia

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