Social Server issues - Taking time to load your Guild information and your Guild Wars progress

KazKaz Member Posts: 1,423
edited December 2018 in Guild Wars Discussion
UPDATE: We made some improvements already and your progress and guild data should be loading a lot faster.

Due to the great number of battles at the same time, our servers are overloaded. This means that it's taking more time to update your Guild Wars progress and loading your guild information.

We are currently working on it and you should be able to see improvements already in the next battles.

Sorry for the inconvenience that it might have caused and thank you for your attention.
SPC_TORRESTCBRITOJenng

Comments

  • bladgierbladgier Member Posts: 1,863


    @Kaz and @Shteevie I've played every single map on this set and yet I could only clear one to the left. Other 2 wouldn't show anything even though I'm sure I've played them all one my one from right to letf. Couldn't get to human enemies hence I couldn't clear that sector. I've restarted game few times with no effect
    I've bought some gas even in order to clear that and I couldn't.
    I understand there are some issiues with the servers but I'm not happy with that result and some compensation would be appreciated please.
  • KazKaz Member Posts: 1,423
    edited December 2018
    We are first working on fixes for the problems we are having and we are going to discuss a compensation for the players after that. The problems you experienced are related to the servers issues. :(

    Sorry about that!
    gndriabladgier
  • bladgierbladgier Member Posts: 1,863
    Of course fisrts thing's first, I understand. Just wanted to make sure that you know about it as a bug as well ASAP.
    Kaz
  • carlos1981carlos1981 Member Posts: 346
    Just to add -

    Map porgress not showing was rarely helped by reloading.
    Mutliple players have no score despite completeing maps as well (Myself included)
    Bill_ZRTKazbladgierRealClareB
  • bladgierbladgier Member Posts: 1,863
    @carlos1981 that's exactly what I'm talking about 👍
    carlos1981
  • sicronsicron Member Posts: 100
    Will there be another battle at 15:00? Or it's canceled until it's fixed?
  • RINO4739RINO4739 Member Posts: 48
    Seem pointless to play at this point same issues as above even bought gas..Rewarded nothing beside spent money.
    Narnia
  • KazKaz Member Posts: 1,423
    sicron said:

    Will there be another battle at 15:00? Or it's canceled until it's fixed?

    We've done some improvements already and we are monitoring how it's going. But battles should still be happening normally every hour.
  • carlos1981carlos1981 Member Posts: 346
    Worth trying again. or we expecting carnage once more?
  • KazKaz Member Posts: 1,423

    Worth trying again. or we expecting carnage once more?

    the possibility exists still, let's wait for a bit so we can collect the results from the current battle. :)
  • KazKaz Member Posts: 1,423
    UPDATE: We made some improvements already and your progress and guild data should be loading a lot faster.
    aafr99
  • I_Am_PsychoI_Am_Psycho Member Posts: 1,431
    It still sucks at the moment @Kaz

    Even when not actually ablenjoy to field 7 players to start a GW, chat force closed on me a few times just now.

    I am of course aware you'll have extreme server load right now.
    Last Stand BE recruitment

    Last Stand BE have 4 places available for genuine GW players.

    I can be contacted by PM for recruitment questions.
  • KazKaz Member Posts: 1,423

    It still sucks at the moment @Kaz

    Even when not actually ablenjoy to field 7 players to start a GW, chat force closed on me a few times just now.

    I am of course aware you'll have extreme server load right now.

    It still sucks at the moment @Kaz

    Even when not actually ablenjoy to field 7 players to start a GW, chat force closed on me a few times just now.

    I am of course aware you'll have extreme server load right now.

    Yep, we've seen a great improvement already and many players haven't experienced any issue after the first battle. But we are still working on it, so it's possible that some players are still experiencing some difficulties. We did have to kick everyone in the game, so that wasn't a server crash, it was intentional in order to publish our fix. :x
  • DCNatsDCNats Member Posts: 219
    I had the same problem. Used up almost all of my gas. Didn’t get any victory points but I cleared lots of missions. Also, I didn’t get the promised gas refill. My screen still shows that I have all three keys.
  • trishicatrishica Member Posts: 7
    Used up all my gas, got 0 guild points, missions did not get marked as completed. Hopefully fixed for the next war next week
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