Game has stopped working within a second of starting after latest upgrade

DIblis

It's all in the title. Did the upgrade and went to open game and I immediately get game has stopped working error.
Have restarted tablet and cleared the cache. No success.

Jirbucan

Same here. I tried to reinstall the gameand even install its older version, but either I get "Unfortunately, the walking dead has stopped" message or I get stuck on the loading screen.
I am using Noxplayer and I´v tried older and newer versions and nothing. Before updating, it worked well.

DIblis

Before updating mine worked well.
Just patched latest update 3.5.1.2.... same result.
Has there been an increase in system requirement?

DIblis

Current tablet is android 4.4.2 (i know it's old but it's been playing the game for years now)

Snake6283

Mine is dying on an iOS iPad Mini 9.3.5. Doesn't load any more.

DIblis

Have uninstalled and rebooted tablet, reinstalled game resulting in the same result.

DIblis

From reading the internet connection thread, those using android emulators fixed this issue by not emulating android4 and moved to 5.
Could someone from NG please confirm android4 is no longer compatable with the game? Was this intentional? Will there be a fix?

DIblis

Takes a second longer to for the above result after latest update.

gitch

I id the update on my ipad mini. game wouldn't load. I deleted the app off the ipad and reinstalled it. now it loads like a new game at level. I am level 70!
I did the same last time I had this problem and it reinstalled from where I was. now it won't. any ideas??

zbot

@gitch

Follow these instructions:

https://nextgames.helpshift.com/a/the-walking-dead-no-man-s-land/?p=all&s=my-account&f=i-lost-my-game

If logging out of Game Center and logging back in solves it no issue, if not contact support. You may need to go through the tutorial again.

DIblis

Awesome @Zbot, we finally get a response for someone who just popped in and introduced a new issue... problem solved they can retrieve their lost saved game.
Meanwhile... my game wont load/execute/function at all to even know if I've lost my saved game.
And yes I've already tried support. All I'm getting from them is check your internet connection or something else cut and pasted from out of left field without actually exihibing they've read my email or actually looked into the issue.
According to them the minimum requirements is android 4.1! Tell that to the noxplayer users who've had to go to android5 emulation to work.
Just real sloppy support service.

DIblis

Come on, some response to the issue is too much to ask for?

DIblis

No, it is too much to ask for.

ATLAS-Z

If no one knows the answer, that's probably the reason for no one giving an answer?

That's my reason anyway. I don't know.

Try send @Vane or @Fluxxx a private message.

Fluxxx

Sorry, I've been away for the past two weeks so couldn't respond to this. This is a bit of a mystery issue, but it's most likely due to some updates to the software that we use, and as the updates come in, they eventually stop supporting older OS's and devices. This isn't something that we knew prior to the update, but we also cannot revert back.
On a sidenote, many applications have stopped supporting Android Jellybean (android 4), including apps like Google Chrome. The difference is that you can still use those apps on their older versions, but with NML (and online games in general) you can't play on an older version while others are on a newer one.

But there isn't much I/we can do here unfortunately