change account

hello @Fluxxx ı deleted my old google account. ı want make 
synchronous with my new google accaount but there is always had problem.they bring me back 3 level. ı think ı was played before with my new account that is why it is bring 3 level. can you help me please? ı send already e mail since long tme ago but nobody feedback to me. 

Comments

  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,927
    @albaniansurvivor

    Contact support via in game help menu, process is similar to lost games

    Support / My Account / Question
    I lost my game!
    If you lost your save game data after you deleted the application or while transferring your game to another device, you can recover it via your Game Center or Google Play account.

    If that doesn't work, first make sure you have your new game attached to your Google Play or your Game Center account. Then contact us from the in-game Settings providing the following information and labelling your message "I lost my account":
    In-game player name of original game
    In-game player level of original game
    Name of guild from original game (if applicable)
    Platform (Android, iOS)
    If you made in-app purchases on the lost save game, remember to include receipts of your purchases in your message. These will help us recover your account.
    Remember to send all the necessary information for a faster account recovery process!


  • albaniansurvivoralbaniansurvivor Member Posts: 11
    thank you bossç ı hope it will work!

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