Game stuck after playing ads

YikesYikes Member Posts: 166
edited August 5 in Game Issues
While playing an ad, I got distracted and the screen went to sleep. After a few minutes, I reopened the game and claimed a chest, then played another ad. However, this time, after the ad plays, I cannot claim the chest and cannot exit the screen. I exited the game and reloaded but it still goes back to the claim screen and I cannot click on any chest. I also tried to touch the screen with 3 fingers during the load screen but it doesn’t work.  

Screen I’m stuck on:


  • YikesYikes Member Posts: 166
    I am able to contact support through the gear icon on the top right. 
  • YikesYikes Member Posts: 166
    Update:  Issue resolved itself after ad refresh. 
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