Stuck after new update

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Comments

  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,335
    @JackBauer , in what screen are you still stuck on?
  • JackBauerJackBauer Member Posts: 1,550
    edited July 2016
    @zbot start screen with the camp.
    I can farm tomatoes and xp.
    i can go to the challenge table and chat but i can't go to the challenge map.
    also i can't go to the setting nor the help support button.
    I can also not move the screen as i can usually do.
    Also I can't kill walkers on the gate.
    Also can't go into the trainings camp.


    I guess I messed up the daryl tutorial this morning, I pressed "dismiss" and did some missions in between.
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    Remember to use your charge abilities
  • JackBauerJackBauer Member Posts: 1,550
    edited July 2016
    @zbot

    please check the picture, especially the right top "settings" button how it is greyed out.

    btw, i did the 3 finger trick and did an support entry this morning.



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    Remember to use your charge abilities
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,335
    @JackBauer , can you click on anything on the screen? Did you try rebooting your device?
  • JackBauerJackBauer Member Posts: 1,550
    edited July 2016
    @zbot yes, as said partly functions are working. e.g, i can go into the challenge field to see the challenge table. but not everything.
    i will reboot my device the 5th time today now :-)
    -----------------
    Remember to use your charge abilities
  • JackBauerJackBauer Member Posts: 1,550
    edited July 2016
    @zbot reboot did unfortunately not help.
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    Remember to use your charge abilities
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,335
    Thanks for checking @JackBauer
  • JackBauerJackBauer Member Posts: 1,550
    Would be good if we can fix it before the HERO Event is over :wink:
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    Remember to use your charge abilities
  • rodesrodes Member Posts: 1
    edited July 2016
    start screen with the camp.
    I can farm tomatoes and xp.
    i can go to the challenge table and chat but i can't go to the challenge map.
    also i can't go to the setting nor the help support button.
    I can also not move the screen as i can usually do.
    Also I can't kill walkers on the gate.
    Also can't go into the trainings camp.

    player name - Rodes
    Guild - Portugal Legiao
    Level - 48
    DC123
  • rancidbonesrancidbones Member Posts: 2
    I have the same issue and I have an iPhone. It updated let me go thru the Dayrl upgrade. I exited out and when I went back to play again it was showing as installing. Restarted the phone and now it is just grayed out with waiting status. I've spent a good amount in the game since this is the only one I focus on. I do not want to lose my progress or my in app purchases...
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,335
    To @all, if you are having this issue, please post your information here.
  • Zzslayer0302Zzslayer0302 Member Posts: 4
    Mine is doing the same thing!!! I can only tap on Xp and tomatoes!! That's it,it won't move my screen around or nothing.....please fix soon, i play religiously lol
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