HELP!! Missing survivor!? Survivor vanished!?

IdSchoolYouIdSchoolYou Member Posts: 5
I recently returned to my game and went to put in my highest assault survivor. She is (was?

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  • IdSchoolYouIdSchoolYou Member Posts: 5
    I recently returned to my game and went to put in my highest assault survivor. She is (was?
  • IdSchoolYouIdSchoolYou Member Posts: 5
    I recently returned to my game and went to put in my highest assault survivor. She is - was? ): a level 19 epic, only one or two stars away from legendary. She was my only level 19. The gun and armor she was wearing I thought at first remained, however after going back, those items are also missing- both level 19 legendaries too! I know this because I opted to not select the one with stunning resistance, and opted to use the gun that would ultimately level up to a legendary wide firing range.

    I had no idea something like this was even possible or I would have been taking pictures of my people from time to time as my guild members are now suggesting... I've been playing this game for over a year. I've spent much more than I should have. Now my highest of my favorite class survivor is just gone...it's awful :(

    I really hope someone can advise me or help rectify this in some way...
  • blynknzblynknz Member Posts: 1,988
    In game support with be the direction you want to head.
  • MizTyMizTy Member Posts: 1,335
    Are we supposed to be taking ss of everything we own? I really don't want to :(
    For some reason having a bunch of pics on my phone of my secret obsession seems pornographic. .. like my NML addiction has gone to an unhealthy level or something
    deb1hdrgerkmanIdSchoolYouMrSorrow
  • zbotzbot Legendary Moderator Posts: 6,448
    @IdSchoolYou , double check to see if the survivor was accidentally scrapped. Check your do and token that's the easiest way to tell. If the survivor wasn't scrapped and disappeared, please send an in game support request ( setting (gear icon), help, contact us (if you don't see it click on one of the FAQ to see the answer). Tell them what happened but please be aware that as far as I know "lost survivors" are not recoverable. Good luck.
  • IdSchoolYouIdSchoolYou Member Posts: 5
    Thanks zbot. I did contact in game support... most definitely did not accidentally scrap.

    Just blew through the 250+ phones I had left from almost 500... not much to show for it. Highlights just how much I've lost in all these months invested in my awesome assault Jeannette </3
  • zbotzbot Legendary Moderator Posts: 6,448
    @IdSchoolYou , any update on this issue?
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