CHALLENGE STAR BUG???

nexus713nexus713 Member Posts: 21



I see 384 stars at end of challenge... my guild sees 342... what is up with that???

Comments

  • rgerkmanrgerkman Member Posts: 2,465
    edited August 2016
    Did at anytime you click the Icon on bottom right corner & it say "Loading Guild"?
    & then instead of waiting for Guild to load.. Did you go to Challenges through the main Map?

    Edit: & if haven't already.. Be sure to send ingame ticket with your pics
    There Are No Such Things As Stupid Questions.!!
    There Are However.. Plenty of Stupid Answers!!

    Rhonda
  • nexus713nexus713 Member Posts: 21
    @rgerkman no... never... just normal play.
  • rgerkmanrgerkman Member Posts: 2,465
    I just reported same issue.
    When the game has issues with Loading Guild.. Our individual Stars aren't recognized & don't add to total.
    It's been an ongoing problem unfortunately.
    Hopefully they find a fix soon!!

    & as I said.. be sure to send ingame ticket with those pics too!!

    & hopefully @Teeceezy will see your Thread early Monday morning
    Or I'm sure @zbot will forward issue for you
    There Are No Such Things As Stupid Questions.!!
    There Are However.. Plenty of Stupid Answers!!

    Rhonda
    MizTy
  • nexus713nexus713 Member Posts: 21
    ok.... 1 question. where do I go to send ingame ticket?
  • rgerkmanrgerkman Member Posts: 2,465
    Normal play?
    Do you mean you always just enter Challenge from Map?
    There Are No Such Things As Stupid Questions.!!
    There Are However.. Plenty of Stupid Answers!!

    Rhonda
  • nexus713nexus713 Member Posts: 21
    Normal play=never said "Loading Guild"
  • rgerkmanrgerkman Member Posts: 2,465
    lol sorry I gotcha now ;)
    There Are No Such Things As Stupid Questions.!!
    There Are However.. Plenty of Stupid Answers!!

    Rhonda
  • rgerkmanrgerkman Member Posts: 2,465
    edited August 2016
    send ingame ticket:
    Press & hold three fingers on screen when in the game or at Camp

    You can also access by the lil gear icon in top right corner of game
    Then click Help tab & then click Contact Us (or the little comment icon in top right corner)
    There Are No Such Things As Stupid Questions.!!
    There Are However.. Plenty of Stupid Answers!!

    Rhonda
    MizTy
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,694
    @nexus713 as @rgerkman mentioned it's most likely due to loading guild issue. How do you access your guild challenge? Through the world map icon or the guild challenge icon?
  • nexus713nexus713 Member Posts: 21
    @zbot I would say, probably 90+% of the time I access through world map...
  • rgerkmanrgerkman Member Posts: 2,465
    edited August 2016
    I would suggest using the Guild Icon to get to Challenges from now on instead of Map until it's fixed. As long as it doesn't say "Loading Guild" your Stars will be recognized @nexus713

    I have asked my Guildmates to do this & we have not had any Star issues since
    (about 4 Challenges now)
    There Are No Such Things As Stupid Questions.!!
    There Are However.. Plenty of Stupid Answers!!

    Rhonda
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,694
    @nexus713 ok that's what I figured, use the guild challenge icon to make sure your stars are accurate, if you see loading guild wait until everything is synced.

    Thanks @rgerkman for the help and the notification.
    rgerkmanMizTy
  • nexus713nexus713 Member Posts: 21
    @rgerkman thanks for the help... much appreciated. You also @zbot........
    rgerkmanzbot
  • rgerkmanrgerkman Member Posts: 2,465
    You're very Welcome :)
    There Are No Such Things As Stupid Questions.!!
    There Are However.. Plenty of Stupid Answers!!

    Rhonda
    zbot
  • skindogzskindogz Member Posts: 6
    Did at anytime you click the Icon on bottom right corner & it say "Loading Guild"?
    & then instead of waiting for Guild to load.. Did you go to Challenges through the main Map?

    I wish I had seen this before. I did exactly that and now I have 21 stars that only I can see. The count shows correctly for me but it places me in order of my 21 stars not being there.
  • @skindogz That issue has been reported and support is currently working on it.

    Tammy
  • Wardens1972Wardens1972 Member Posts: 44
    I have had issues with thus too. Challenge screen says 1 thing and high score says another lower #
  • Dab18Dab18 Member Posts: 21
    Yeah it happens to me as well. Not only in the inside rank of my guil, but also the general one. :/ will create a ticket
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