Loading issues

skiloskilo Member Posts: 6
I have been locked out of the game for 5 days. It will just stay stuck on this screen forever


  • skiloskilo Member Posts: 6
    I cant even get the screenshot to attach. Ugh
  • zbotzbot Legendary Moderator Posts: 6,642
    @skilo , press 3 fingers on the screen for 10 seconds while the game is loading, it should access the help menu see if you can access the game or send a in game support request.
  • Alrice01Alrice01 Member Posts: 1
    edited April 2017
    Plsss help i cant play
  • cyberblitzbirnecyberblitzbirne Member Posts: 4
    edited May 2017
    I'm having a similar issue since a few days. I cant get past the loading screen stating "Connecting". Already uninstalled and reinstalled the app, but no luck.

    Any idea?


    ps. Running Android 7.0 Nougat.
  • redsoxgirlredsoxgirl Member Posts: 9
    I just made an in app purchase for phones & gold and it hasn't been added into my "inventory"! What's going on? I'd really like to know why I've been having so many issues with my game since the update? Is anyone else having the same issue?
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