NG: You upset with us - no event this weekend?

@TK-421 @Teeceezy @OldGoth

I know the forum can turn into an almost hostile place of feedback, but I personally do hope that everybody at NG is aware of the fact: if there weren't so many dedicated players to this game, there wouldn't be so much passionate feedback.
Maybe we all lose sight of the sheer fact how much this game is meaning to us, the players.
How many hours, and HOURS are spent evolvng our camp, survivors, gear and strategies.
So, the expectations are HIGH, and - frankly - not always met, when sudden changes get into the way we like to experience the game.

If I might propose a few things:
- Please, discuss changes with us. Why wouldn't you? Why can't you?
Most of us are adults here (I had to put that in...) and can deal with simple facts of reasoning.
We know that not all features can make it immediately into the next update.
Something like: 'hey folks, we are thinking of the following features for the next two versions, what do you think?' Potentially followed by something like this: 'Sorry, we decided against feature X because .... '

- Pls, before you 'nerf' a certain feature in the game, think about if it could affect the entire player community in a bad way. Yes, we need to stop exploits, stop endless farming, but do we have to kill all Bruisers for it? Do we need to remove all 2* rescue survivors to accomplish it? I would be more than happy to give input on how we could possibly close some of the exploits, and I'm very sure many others here would too.

- Including us (well, the Android players...) into a Beta for the Outposts is a MARVELOUS idea!
Beta testers are sharing their experience and feedback not only with you, but only with the rest of the forum.
What more could you want? This is the best (and cheapest) marketing.
I know we can't expect a beta for everything, the cost would kill you, I do software project for a living, and much bigger than this game.

So, here is me reaching out to NG - very likely speaking in the names of many dedicated players - and offering constructive feedback, ideas, help in any form.
If you would like to join a drama-free and fun group of enthusiasts,
contact us via email at [email protected]
LawdogwoodstockulrichTim
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Comments

  • KaLiKaLi Member Posts: 426
    Nice post that speaks for many @Putchuco
    Putchuco
  • AysatyoPetAysatyoPet Member Posts: 1,168
    they like to surprise us.. like a man surprises a woman. but not all surprises are met with a smile.

    Lamsir
  • CapletonCapleton Member Posts: 441
    @Putchuco Great post, I agree with almost everything.

    And even though I might use sarcasm and irony in many comments I wouldn't be here if the game was no fun - even with not so nice surprises, technical issues and a lack of communication ;)
    Moriturus te salutat

    Found his home in Asylum
    Lamsir
  • RickGrimesRickGrimes Member Posts: 210
    S to the u to the pport
    The one and only, RickGrimes
    ✯ Former Leader of RickRollers Community ✯
  • PoppyPoppy Member Posts: 1,146
    Nice post Putch, we only complain with such ferocity because we care for the game.

    This isn't my first dance I've been playing video games etc for 35 of my 39 years on this spinning mud ball we call a planet, I've seen it all before, the PR waffle when things get changed, the lack of communication to the community etc.

    Common mistake every dev makes is gather feed back after making live changes and it v rarely ends well as your finding out now.

    So please please please communicate with us and when you do be honest as some explanations yesterday had more holes in than the finest Swiss cheese.

  • drinkydrinky Member Posts: 414
    well said ;-)
    Lev 58. Rick Rollers Elder
  • AmigaAmiga Member Posts: 3,770
    Regarding to second part of this thread title - no event tomorrow??????
    <img src="http://i.imgur.com/d6070rs.jpg"alt="" />
  • MorganMorgan Member Posts: 191
    You guys are spoiled :x
    IGN: Morgan
    Currently Top 16 Globally and #2 in Canada
    Email: [email protected]

    Need a guild? Click here to check us out!!!
  • CindyLouCindyLou Member Posts: 112
    they were never going to give us an event this weekend. That was to appease us until the update came. The update was our event.
  • CindyLouCindyLou Member Posts: 112
    edited February 2016
    And personally, I don't care if they're upset with us. I'm upset with them. I shouldn't be posting on a forum a couple days after their update but here I am with nothing to play posting on a forum
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,117

    Morgan said:

    You guys are spoiled :x

    telling post. So you work for this game/company and partake in a cheating guild. Interesting indeed.
    I'm telling you if @Vault112Recruiter, isn't @grimey, you can have a new name but can't change your writing style.

    As for event, it's Valentine Days this weekend, the dev are saving our relationships.
    zosonmasmith93Cherokee_RoseFalcon
  • PutchucoPutchuco Member Posts: 1,289
    @TK-421 , @Teeceezy , @OldGoth , @NG,
    My arm is getting a tiny bit tired of reaching out, don't leave me hanging...
    If you would like to join a drama-free and fun group of enthusiasts,
    contact us via email at [email protected]
    Lamsir
  • zosonzoson Member Posts: 2,216
    I'm still having fun now, and will still have fun even without an event this weekend. I'll be doing E13 on normal to play through it on Saturday, then back to the star grind on Sunday.
    Andrius
  • demongirldemongirl Member Posts: 23
    Great post @Putchuco, very well said.
    RickRolling since Feb 2016
    Putchuco
  • JAGJAG Member Posts: 291
    @BigOleTDs I don't think the lack of response is mainly due to confrontation avoidance. But I do agree that we should go easy and not "shoot the messengers".

    They're a commercial company. They offer their services and we can take it or leave it.
    We're hobbyists. We offer everything to them for free (or even pay to do it), but we won't be able to force them to change their company over night. We can only wait and see, trust them to listen carefully and to speak when they have something to say. They're fully aware of us being out here expecting things... :smile:
    Putchuco said:

    @TK-421 @Teeceezy @OldGoth
    if there weren't so many dedicated players to this game, there wouldn't be so much passionate feedback.

    That's so very true!

    But as you say further down, there's also a drawback, it may seem like a pleasant drawback, but it may also become a curse:
    The "customers" clearly outnumber the developers here. We put in as much spare time we can, they work hours.
    Putchuco said:


    How many hours, and HOURS are spent evolvng our camp, survivors, gear and strategies.
    ...
    would be more than happy to give input on how we could possibly close some of the exploits,
    ...
    Beta testers are sharing their experience and feedback not only with you, but only with the rest of the forum.

    Right on! I belive I may actually spend more time on the forum than in the game... Trying to help lost gamers, trying to bring clarity into the bugreports to aid the devs and the community. But in all, maybe I'm just adding to the volume of noise. I can't see how they could cover all the messages in the forum, and even before that working through the in-game issue-reports. Actually I'm impressed with the mods here being able to join in as much as they do! I feel that the problem is deeper than that.
    Putchuco said:


    I know we can't expect a beta for everything, the cost would kill you, I do software project for a living, and much bigger than this game.

    To me it seems as if they were not really ready for the beta. But I still agree that it was a good idea (if it doesn't kill them this time) and they should take this opportunity to learn the working process.

    Project size is not a clearly measurable thing (and I'm not interested in such comparisons) but I think the trouble here is that NG may not have planned for this success: The amount of users, the urge of sharing feedback, the infrastructure requirements. Most of all, a developing model and enough developers to make updates as fast paced as the gamers themselves. It's utopia, but they need to decide to level up or not. And maybe they have, but we don't believe them when they tell us that it will come soon?

    Maybe I should point out what @Putchuco said and turn it into a suggestion of my own to NG:
    Consider a way to "recruit" a few of the most helpful/hateful players and make them another dedicated group with pre-views coming up. That would clear out the noise of the masses and focus the reports. That would lower the "cost of customer service" over time I suppose. Then you only need internal decision making to actually focus on what real customer wants, and developer staffing to do those changes.

    So, with an open question to the mods: What do you want us to do, how can we support you to make our suggestions heard among the decision makers? Are you happy as is?

    PS. Sorry for putting weights in your thread Putchuco. No harm intended. :)
    [Deleted User]
  • FeleciaFelecia Member Posts: 340
    Excellent points! Great post Putch!
    Felecia
  • PutchucoPutchuco Member Posts: 1,289
    Thx for the support, guys, much appreciated.

    @JAG , no need to appologize, I liked your post, thx.
    If you would like to join a drama-free and fun group of enthusiasts,
    contact us via email at [email protected]
  • OldGothOldGoth Member Posts: 297
    I don't work in community or customer support - I'm in development - but I can say for certain we are not upset with fans. :) Not on any level. Some specific issues you're having are giving us a hard time (ie. they are not simple to fix, or even to figure out what the correct fix would be), and often from the developer's perspective it can be hard to understand what information is important to you (thus the issues with communication).

    So, yeah. Keep the feedback coming, it's good to know you're paying attention. We're learning all the time.
    [Deleted User]SenoiaSurvivor
  • TeeceezyTeeceezy Staff Posts: 3,577
    edited February 2016
    Just chiming in from community side: we love you guys. Nobody's upset around here. Promise. ;)

    +1 to @OldGoth. Keep the feedback coming, we are listening!
    [Deleted User]
  • PutchucoPutchuco Member Posts: 1,289
    @OldGoth , @Teeceezy , thx much for the reply.

    I know I would be upset about some of the things written on the forum.
    Good to hear you have (developed?) a thick skin ;)

    Let us know how exactly we can help best, we LOVE to make this a better game.

    And, pls, if AT ALL possible, just be open and forthcoming with us, we can take some bad news. What we're struggling with is finding sh*t out as we step into it.
    Bruiser that doesn't stun anymore, as we are completing an important mission.
    Weeks of preparation to solve an episode on Nightmare, just to find out that the reward is not worth it anymore. I hope you understand how easily this can create some rash feelings.
    If you would like to join a drama-free and fun group of enthusiasts,
    contact us via email at nworder.n[email protected]
    TeeceezyJazz
  • TeeceezyTeeceezy Staff Posts: 3,577
    Haha @Putchuco. Definitely developed over time.

    But yes, we're striving towards better communication with you guys.
    BigOleTDs
  • agentwalker1agentwalker1 Member Posts: 60
    This may be a stupid question, but I would like to know if the developers and the people responsible for running/tweaking the game play the game themselves? I really believe if they spent time upgrading/building/farming etc. to their max level then they would understand some of our pain.
    First of all, trying to rescue survivors that are of no use to us is pointless. Second of all, trying to horde all of the supplies and XP points just so you can upgrade your council (for over a million supplies no less) and THEN having to horde them again to upgrade the training grounds (which us dedicated players have been waiting for a looong time to do) when it is almost impossible to get supplies from anywhere else than your farm plots (which are also ridiculously high to upgrade) and limited in quantity (and the XP tents, 2? I won't go there now). I have been playing this game for a while and I have enjoyed it, but I also feel like the game is not fun anymore because all we can do is wait around for supplies, pray that we can get a survivor that is not capped out at level 14/15, because the walkers are at level 18-20 at this point, and when the new updates come out there are not really any improvements, yet several disappointments. I understand that you are working hard to fix the bugs etc. but if you play the game yourselves (i'm talking about the devs and ppl responsible for the game) and have everything maxed out, is it fun anymore, or is it frustrating to have to wait for EVERYTHING just so you can get enough supplies and XP to be able to upgrade ONE building or survivor (in 12-24+ hours)? I don't understand why the prices are so high. I get that you want to challenge us, but having to wait forever to upgrade and max out our supplies storage just to upgrade 1 thing and then wait again and again, it is very slow moving ad unrewarding at times. So please, let me know developers and NG people responsible for this game, do you play this game? And how far have you gotten, and is it frustrating at all to you? I just want to know if you experience what we do so you can understand where we are coming from better. Maybe its just me.
    hottexasAdamantiumFizzyPinot
  • FeleciaFelecia Member Posts: 340
    Felecia
    agentwalker1
  • KaLiKaLi Member Posts: 426
    +2 @agentwalker1

    I'm suppose those who have been playing since the beginning or even a few months ago are all on the same boat about this ideal
    CindyLou
  • SenoiaSurvivorSenoiaSurvivor Member Posts: 528
    +2 @agentwalker1
    I really don't like to complain. I enjoy this game and definitely do not have the skill set to develop a game let alone fix stuff. Having said that - what agentwalker said are exactly my thoughts and frustrations. I've played a lot less this past week for all of those reasons. Just getting frustrated about not moving past the same spot for several weeks now. I like to play, but I also like to progress.





  • NecroboogieNecroboogie Member Posts: 1,108
    Why are you all complaining about one of, if not the best weekend events (1 min gas being the other) given by NG. They told you how to do the exploit and you have their blessing to use it to your hearts content.... How much exp and supplies do you expect them to spoon feed you? I'm over 4 mil supplies and a few 100k exp (only cause I'm using free gas on supplies first) on day 2.
    Cherokee_RosenicoDread
  • CindyLouCindyLou Member Posts: 112
    What exactly are you talking about necroboogie? Next games didn't give the okay for whatever you're talking about.
    agentwalker1
This discussion has been closed.