Thanks for the feedback regarding further compensation, we'll take it into consideration.
Thanks @Teeceezy - I think you guys need to do a bit more here. See my post earlier in this thread, I had spent 72 gas finishing the first three rounds. Now those stars are gone, I have to start again, and I will only get 20 gas back. I wish I had suffered from the initial issue, I would have been better off than I am now as I would still have my stockpiled gas, plus the 20 gas to come!!
Disappointing, I dont buy gas, saved up gas night before, managed to finish 2 rounds and get 61 stars to have it lost, the 20 gas gift doesn't make up for what I spent in terms of gas to get past 2 rounds, . I'll move on but if your removing stars like that 5 minute gas at minimum would make things right.
I have a feeling they are going to make up for it. The 20 free gas is just the start of it. We will probably now get 1 min gas refill as the weekend event. Not that I like that, cause weekends are for family.
1 min has refill would be fair... I have friends who losed much more than 20 gas...
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Bad Pig Bad to the bone! The Notorious P.I.G. "I'm stuck in forum prison, and time keeps draggin' on" "I’ve never said I’m a perfect pig, nor pretended to be someone that I’m not."
@Teeceezy my free gas is only active for 12 hours after challenge start time. For people who bought gas booster, they won't be able to claim this free gas. Can you get it extended to a few days please?
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@Teeceezy my free gas is only active for 12 hours after challenge start time. For people who bought gas booster, they won't be able to claim this free gas. Can you get it extended to a few days please?
Strange, should be claimable for 24 hours. Thanks for the report.
Even I wouldn't screw over every player like this. You can shove the gas up your ass. This one isn't on me.
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I spent 72 gas (3 rounds, 6 levels, 4 gas each. 3x6x4=72), to get 85 stars before hitting the cool down. Now I lose those stars, and will only get to claim 20 gas back. I'm 52 gas down! The solution needs a rethink......
20gas is not unfair for plyrs who used gold to refill. Thankfully for me the error started just before my first refill. So I lost only 14gas but I feel for the plyrs who lost more and wasted gold. 24hr free fuel would have been a better compensation than 20gas which is less than most of our maximum. We saved our fuel for challenge, not using the reduced fuel cost for scavenge missions only for this to happen. I think a better compensation is what should be given. How about giving everyone some phones, that'd make most plyrs feel happy.
@Teeceezy@David_H79 I had ovwr 40 challenge stars and went down to 0 and I'm being offered 20 free gas. What about the time wasted and I'm on a booster the gas is not gonna do me anything
Just for the record. There is a difference between a) refund and b) compensation.
a) is simply to give back the lost
b) is to worship the customer for the inconvenience
In this issue the 20 gas (what is really a very small minimum) for free is a). Anything else would be b). By b) (especially what it wil be) NG would / could show that they respect and worship their customer. 1 or 5 min gas refill for the weekend would be approbiate in my opinion.
(This being said by a former quality manager in tourrism)
Except a LOT of people spent way more than 20, so the only way to get a refund is to go to apple or Google store. So it is c) A pile of poop out the booty (I can't say a*s)
In a way, all of us has an El Guapo to face. For some, shyness might be their El Guapo. For others, a lack of education might be their El Guapo. For us, El Guapo is a big, dangerous man who wants to kill us.
Some people spent more than 20 gas. Therefore 20 gas wouldn't be considered a refund from their perspective.
If NG at the very least gqve back what was lost in terms of gas (and gold), that would be the very bare minimum they could do. But actually they gave less, which shows they couldn't care less.
If they just said "here is 20 gas for now and we're going to give more when the team has discussed it", that would have been less insulting!
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--> Do you need a guild? ...send me a Private Message. My Recruiting den and my "Art Objects" in the Next Games Collection.
Bad to the bone!
The Notorious P.I.G.
"I'm stuck in forum prison, and time keeps draggin' on"
"I’ve never said I’m a perfect pig, nor pretended to be someone that I’m not."
Bad to the bone!
The Notorious P.I.G.
"I'm stuck in forum prison, and time keeps draggin' on"
"I’ve never said I’m a perfect pig, nor pretended to be someone that I’m not."
for nothing
Thx ng
Gilde: Zombiejäger
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Everyone should be given 1 min gas for 24 hours at minimum.
Come on Be fair NG
Thankfully for me the error started just before my first refill. So I lost only 14gas but I feel for the plyrs who lost more and wasted gold. 24hr free fuel would have been a better compensation than 20gas which is less than most of our maximum. We saved our fuel for challenge, not using the reduced fuel cost for scavenge missions only for this to happen.
I think a better compensation is what should be given.
How about giving everyone some
phones, that'd make most plyrs feel happy.
One of my guilds best players has decided to sit out this challenge after already having over 90 stars zeroed out.
Someone did not engage their brain when developing this solution. What a [email protected]@!
a) is simply to give back the lost
b) is to worship the customer for the inconvenience
In this issue the 20 gas (what is really a very small minimum) for free is a).
Anything else would be b).
By b) (especially what it wil be) NG would / could show that they respect and worship their customer. 1 or 5 min gas refill for the weekend would be approbiate in my opinion.
(This being said by a former quality manager in tourrism)
If NG at the very least gqve back what was lost in terms of gas (and gold), that would be the very bare minimum they could do. But actually they gave less, which shows they couldn't care less.
If they just said "here is 20 gas for now and we're going to give more when the team has discussed it", that would have been less insulting!
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I had a full tank for 3-4 hours this morning because none of my missions were working, so I wasted a ton of gas by letting my game sit idle.
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