Reconnecting in challenge moved my survivors when game comes back online (contains video proof)

CarlyCarly Member Posts: 2,361
This has happened to me more than once this challenge! Managed to capture glitch on video. I had all 3 survivors charged. Then RECONNECTING. When game comes back, I'm back several moves and my shooter is down a charge point.

Please fix this as this will b hard to recover as challenge gets harder.

I had it also happen on Armoured Compound. I finish the map fr 3 stars. Then RECONNECTING, mind u I finished the map. Game comes back and places me smack dab n middle of walkers! I didn't get that on video cause was busy asking fr forgiveness fr my language.

PLEASE FIX THIS.

Leader of Badger Hounds
Having candy for breakfast!
100% FTP
MyYouTubeChannel

Comments

  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
  • CarlyCarly Member Posts: 2,361
    Thank u for ur reply @zbot

    But how am i supposed to tap the "Guild" tab in the middle of a challenge map? I am going from one map to next to next.
    Leader of Badger Hounds
    Having candy for breakfast!
    100% FTP
    MyYouTubeChannel
  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 6,673
    @Carly , I usually experience it when I'm out and playing either on a weak cell signal or on a different wifi network. Are you experiencing these issues consistently? I've gotten a signal booster put in and bought new wireless routers to play this game and haven't had issues playing at home. It usually happens when I'm out but I've been able to figure out that it's related to weak signals for me.
  • CarlyCarly Member Posts: 2,361
    @zbot Thx again fr trying remedy. Thr isn't a guild tab n the map when running the challenge, so that had me confused as possible solution. And the reconnects takes me back into the map I ws playing but puts survivors n different positions.

    As fr signal, I hve an unlimited data plan so don't use Wi-Fi.

    I also hve tried closing apps that may b running n background
    Leader of Badger Hounds
    Having candy for breakfast!
    100% FTP
    MyYouTubeChannel
  • falowynfalowyn Member Posts: 73
    Maintaining a connection has been a consistent recurring problem for years.

    It doesn't matter what the player is doing. Intermittently the game interface darkens and "reconnecting..." text appears in the middle of our screens.
    The only way to recover is to force quit, close out the application, and relaunch.

    If gameplay disconnects during a mission, restarting resets the game to a state several moves before the "reconnecting..." prompt appeared.
    This reset may explain why other players are reporting survivors with different positions on the map and numbers of charges.

    Gameplay disconnection happens outside of missions as well. During chest opening or radio call phases, a disconnection often means that players return to the selection screen with previously opened chests or survivor cards closed. Whether the player opens the same or different chests, the results do not change.


    Forum Mods - please escalate this issue. Being repeatedly forced to reset and redo several moves every few minutes of gameplay can be highly frustrating to the end user.


    If there's any additional information I can provide on my end that can help resolve this bug, please let me know.
    I have had several years of QA Testing experience from multiple development studios and I'm eager to help.


    Thank you.


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