Special guild reward
Undertaker
Member Posts: 203
in Bug Reports
@Kaz
First of all...I already sent a ticket, but wasn`t happy with the response.
Last week I played the challenge at the guild Sisters Squad from the start to the end finishing on rank 18.
On tuesday I left the guild to make space for a stronger player, as we´re constantly fighting for rank 1 in Germany.
On wednesday 3 minutes and 3 seconds before the actual challenge started, the guild was given a bonus reward for reaching 27.000 stars, which I didn´t received, because I switched to the next lower ranked sisters guild.
I call this quite unfair, because I gave my part to reach the 27.000 stars.
There was also another player, who is still in this guild, that didn´t receive the bonus reward as well.
Long story, short meaning:
I´d like to get the bonus reward of 50 Aaron tokens as well, because I gave my time and gas to reach it.
First of all...I already sent a ticket, but wasn`t happy with the response.
Last week I played the challenge at the guild Sisters Squad from the start to the end finishing on rank 18.
On tuesday I left the guild to make space for a stronger player, as we´re constantly fighting for rank 1 in Germany.
On wednesday 3 minutes and 3 seconds before the actual challenge started, the guild was given a bonus reward for reaching 27.000 stars, which I didn´t received, because I switched to the next lower ranked sisters guild.
I call this quite unfair, because I gave my part to reach the 27.000 stars.
There was also another player, who is still in this guild, that didn´t receive the bonus reward as well.
Long story, short meaning:
I´d like to get the bonus reward of 50 Aaron tokens as well, because I gave my time and gas to reach it.
0
Comments
If the bug is, that I switched to early, the fault is on NGs side, not on my.
50 Aaron Tokens are the reward, if your guild reach this week 27.000 stars not last week.
So your guild mates who received them are lucky, but received them due to a bug.
If 18 members received ist, the other two deserve it too.
Otherwise it´s unfair.
But it is unfortunate that under your circumstance you missed it!
🌟IGN: Rene 🌟 Line ID: Mystique_01
His tokens are only available in the distance but I´m underarmed or simply not smart enough to get to the levels, where I get them.
Plus: I´m a person who believes in equality and fairness.
When players get more rewards than they should have got because of a bug that we have caused, we don't compensate the others that didn't get it the same offer/resources. However, when players didn't receive what they should have got, we do our best to compensate them as we just did with the Daily Quest issue today.
Being fair, in this case, would be to remove those Aaron tokens from their accounts, but we won't do that.
I'm really sorry that I can't do anything to help you with that, but at least we now know how to prevent this from happening again if we ever run an event like this.
Thanks for speaking your mind.
In which way it will affect your game balance this time?
This is just unfair.
You keep on telling us to fight together as a team for our guild rewards and in this case I fought as hell, payed gas and invested time, to be one of 18 members that don´t receive the reward like the 18 others?
To be clear...to take the rewards from the other 18 is no choice, but to give them to the two others won´t affect anything at your office.
But it will give me/us a little trust in fairness.