Ads sound through headphones when game sounds turned off

So pictures this if you will. I add some of my favourite albums to my music subscription from times long since past. I'm on a bus, not very discretely rocking/jiving to the grooves, when I click to play an ad.

All of a sudden everyone looks round at me. I think I might have yelled something rude in frustration and pain. Mostly dinosaur pensioners as well. If looks could kill ... :grimace:

Why?

A horrid jumbled mixture of my music and the ad soundtrack. Truly AWFUL :scream:

Game sounds and music are turned off reason ;)

It's a known fact most people don't watch ads anyway, and just let them play out.

@Kaz - is it possible to deal with this problem?
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Comments

  • zbotzbot NML Legendary Moderator, OW Moderator Posts: 7,326
    Take a screenshot of the ad and sent it to support.
  • JayZJayZ Member Posts: 3,709
    I've also had (and currently still have) this issue. Except my situation is even worse because mine plays when I don't have headphones on, so the noise bothers everyone around me. Most notably, my wife, who is usually still asleep when I wake up in the morning and play a few NML missions. Needless to say, she is not happy to be woken up by NML ads.

    Also, I will share a post from earlier this year which is still applicable and which still happens to me with certain ads:


    Proud member of Mavericks OG, a top 3 global GW and challenge guild.
    Message me on the forums or on Line (ID: jayztwdnml) if you're interested in joining the Mavericks family of guilds.

    Youtube channel: https://www.youtube.com/channel/UCGSePrANMyf_S_YKJyfJodg
    Strategy compendium: https://forums.nextgames.com/walkingdead/discussion/41787/jayzs-nml-strategy-compendium
  • jimmorrison369jimmorrison369 Member Posts: 2,065
    I don't know about Jay-z story, that shouldn't happen.

    The other story is simple imo.
    If your media-sound is on (because you're listening to music). The ad sound will play too.

    It would be nice to turn the add audio off. But I doubt it works like that.
  • JayZJayZ Member Posts: 3,709
    I agree that it shouldn't happen @jimmorrison369. I have an iPhone, so generally, when my phone is silenced, sound should not spontaneously play out through my speakers unless I explicitly make my phone play a sound (e.g., by playing a song out loud). Sounds from games should never come out when my phone is silenced.
    Proud member of Mavericks OG, a top 3 global GW and challenge guild.
    Message me on the forums or on Line (ID: jayztwdnml) if you're interested in joining the Mavericks family of guilds.

    Youtube channel: https://www.youtube.com/channel/UCGSePrANMyf_S_YKJyfJodg
    Strategy compendium: https://forums.nextgames.com/walkingdead/discussion/41787/jayzs-nml-strategy-compendium
    jimmorrison369Jaden
  • jimmorrison369jimmorrison369 Member Posts: 2,065
    I'm already used to it. Whenever I'm listening to a podcast/music/whatever. I know I have to pause/mute when watching a add.

    Basically, an add is a movie most of the time. This is not controlled by the game. It's like watching a video. When your media sound is on, you will have sound.

    Still, would be nice to automatically mute add-videos.
  • pirate1125pirate1125 Member Posts: 349
    My favorites are the ones that vibrate your phone while its playing , think phone is ringing because all sounds are off, nope just a stupid ad. Screenshot is most recent one. Support seems to take forever to reply much less fix issues these days
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