Survivors Disappeared after Update

MissSFXMissSFX Member Posts: 177
edited March 2016 in Bug Reports
I have just used 15 phones and gained a Epic Hunter. I then have just gone back to find that he's disappeared!! I'm really not happy. This needs to be rectified

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Answers

  • MissSFXMissSFX Member Posts: 177
    @Teeceezy has this been flagged & can it be rectified?
  • MissSFXMissSFX Member Posts: 177
    I've checked the Radio Tower he's definitely not there. I've also done the guild thing and that's working. So still no idea why
  • zbotzbot Legendary Moderator Posts: 6,500
    Ok then most likely you were caught when things were still not synched, in that case, it's lost forever. In past instances, NG has said that they can't replace your survivor. You may be able to get back your radios but that depends on support.
  • MissSFXMissSFX Member Posts: 177
    That's crap! They should have a way of seeing that this has happened, and replace what is lost
  • JennyJenny Member Posts: 346
    This also happened to a guild member of mine! @Teeceezy #TWDsupport
  • MissSFXMissSFX Member Posts: 177
    Another person in my guild has just said its happened to them too. So this definitely must be a glitch. That's 3 of us so far that we know of.

    Thanks for letting me know @Jenny
  • MissSFXMissSFX Member Posts: 177
    @Alibaba I still haven't had this looked in to
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