Problems or Questions with Update? Post here.

Thought I'd make a thread for players to post any problems, issues or questions in one spot so hopefully they are addressed faster.
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TJS  -  Member of W-S
Nation Wars 🇦🇺 Australian Team Captain
KazxbamfxTCBRITO
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Comments

  • TJSTJS Member Posts: 4,501
    @Kaz
    Our guild is the only guild appearing on the leader board for us.
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    TJS  -  Member of W-S
    Nation Wars 🇦🇺 Australian Team Captain
    TCBRITO
  • mimicamimica Member Posts: 291
    @Kaz Challenge leaderboard is broken.


    msapaevTCBRITO
  • KazKaz Community Manager Posts: 1,423
    Yep, something is wrong! We are looking into that as we speak. :)

    Thank you for letting me know!
    TJSxbamfxTCBRITO
  • TJSTJS Member Posts: 4,501
    What are the '?' icons for along with special enemies when going to a mission?

    I was wondering if this means possible Whispers but I thought they are currently only in the new season missions.
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    TJS  -  Member of W-S
    Nation Wars 🇦🇺 Australian Team Captain
  • captainjrlcaptainjrl Member Posts: 31
    Carl special call not working. I was given the choice between 3 green goblins instead of two.
    Kazzeekdog
  • KazKaz Community Manager Posts: 1,423
    edited February 6
    TJS said:

    What are the '?' icons for along with special enemies when going to a mission?



    I was wondering if this means possible Whispers but I thought they are currently only in the new season missions.

    Ops, this wasn't supposed to be there. It's a new event that we wanna try, but it needs some testing still. We are removing it for now.

    Basically, it's a new mechanic that adds random walkers to missions (including Metal Heads D:). But we want to run it in the future with increased rewards. So yeah, removing it for now! (To fix it, restart the game). :)
    TJSxbamfxTCBRITO
  • KazKaz Community Manager Posts: 1,423

    Carl special call not working. I was given the choice between 3 green goblins instead of two.

    On it. The call now is actually better than the one announced, haha. But we are fixing it now!
    TJSDBones
  • zeekdogzeekdog Member Posts: 171
    > @captainjrl said:
    > Carl special call not working. I was given the choice between 3 green goblins instead of two.

    Agree, I’m a slow so it got me twice.
  • LucasMcCainLucasMcCain Member Posts: 6
    Has something been changed with build points, or how build points appear on the profile page?
  • WellyLugaWellyLuga Member Posts: 1,566
    @SPC_TORRES Haha I love your guild name! :lol:
    Forever Wild Walking B)
    SPC_TORRESJenng
  • KazKaz Community Manager Posts: 1,423
    edited February 6
    It seems that the Leaderboard issue will require a new update (optional probably) to fix it. So it might take some days to get fixed.
    Sorry guys!
    TJS
  • DrUnpleasantDrUnpleasant Member Posts: 553

    Carl special call not working. I was given the choice between 3 green goblins instead of two.

    It's fixed :(
  • TJSTJS Member Posts: 4,501
    @mimica

    No. Restarting your game will fix and you won't see them again.
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    TJS  -  Member of W-S
    Nation Wars 🇦🇺 Australian Team Captain
    mimica
  • captainjrlcaptainjrl Member Posts: 31
    Kaz said:

    Carl special call not working. I was given the choice between 3 green goblins instead of two.

    On it. The call now is actually better than the one announced, haha. But we are fixing it now!
    Any chance I can get my 10 radios back? I'm guessing that my increased chance for Carl cards was not there and it was really a regular 10 radio call.
  • TJSTJS Member Posts: 4,501
    @captainjrl

    The 10 call only gives two cards so having three to choose from actually made the call better as Kaz mentioned.

    The fact you didn't get Carl on your spins doesn’t mean that chance wasn't Increased. I would assume if it wasn't Kaz would have mentioned that.
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    TJS  -  Member of W-S
    Nation Wars 🇦🇺 Australian Team Captain
    1RisDBonesKaz
  • JenngJenng Member Posts: 3,054
    So far I’ve only experienced 2 issues

    There’s been a few times of lag with loading the guild features. I clicked every single button in camp to help it load faster. Lol

    On my cinema ( maybe because I’ve lost the remote not having used it in so long, but inspired by the chance of GW gas) the ad played outside of the game and then crashed it momentarily.




    SPC_TORRESRenopwns
  • captainjrlcaptainjrl Member Posts: 31
    TJS said:

    @captainjrl



    The 10 call only gives two cards so having three to choose from actually made the call better as Kaz mentioned.



    The fact you didn't get Carl on your spins doesn’t mean that chance wasn't Increased. I would assume if it wasn't Kaz would have mentioned that.

    That not exactly what he said. His post is a little ambiguous to me. But if he can confirm that the increased chance of getting the Carl cards was active, then I can accept my poor result. ;)
    TJS
  • PandreqPandreq Member Posts: 202
    No 30 gas in the TG shop. Don’t we normally get that every challenge day? Not there for me, anyone else?
    Founding Member of ELITE KILLERS guild family
    Leader of “EK Casual” guild
    Long-Standing opponent of The Grind
  • TJSTJS Member Posts: 4,501
    @Pandreq

    Mine was there after restock
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    TJS  -  Member of W-S
    Nation Wars 🇦🇺 Australian Team Captain
    SPC_TORRESPandreqDBonesTCBRITO
  • PandreqPandreq Member Posts: 202
    Thanks @TJS

    I’d only just gone on at that point, hadn’t logged on all day - so my store restocked at that point.

    I will wait and see if it’s there next time
    Founding Member of ELITE KILLERS guild family
    Leader of “EK Casual” guild
    Long-Standing opponent of The Grind
    TJS
  • aafr99aafr99 Member Posts: 161
    O bought the armor bundle today. It was debited from my card but it did not give me any itens. Instead it appeared an error message.
    I pmd Kaz n Suport, but was wodering if it happened to someone else too!
  • RhomruRhomru Member Posts: 1
    @kaz since the update I have a really big problem, that my account seemed to be mixed up with another user. So both of us sign in on different devices and different apple id's but in the same account. I wrote to support, but what can I do next?
  • TJSTJS Member Posts: 4,501
    @aafr99

    I bought Morgan's staff and it took a couple of minutes before items popped up. Seemed to be some lagging after the update but it seems to be ok now.

    You should hear back from support in the next day or so.They are likely getting many tickets since the update so you might need to be a little patient.
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    TJS  -  Member of W-S
    Nation Wars 🇦🇺 Australian Team Captain
    Kazaafr99
  • SilverhawkSilverhawk Member Posts: 677

    One of our players can't seem to download the update at all. Other apps were updated, NML was the only one receiving this error. His device memory is only at 40% of 64 GB so that's not an issue. He's cleared his cache and tried a number of other solutions, none of which worked. Anyone else ever have this problem, with either this or other games? Any solutions that don't include erasing his phone completely?
  • KazKaz Community Manager Posts: 1,423
    @captainjrl I confirm what TJS said. The call was actually better than the one we just added there, haha.

    @Pandreq it comes after the restock that happens after 13:00 UTC

    @Jenng yep, some problems with ads (of course. :P) Thanks for letting me know.

    @aafr99 apparently your issue got fixed by itself. XD

    @Rhomru So you and another person use the same account? If so, I would recommend to create different accounts and transfer one of those accounts to another. If they somehow got merged, then I have no idea what's happening, so I'd wait for support to investigate the case.

    @Silverhawk mind contacting our support so they can investigate what's happening there? :)

    Thank for all the reports, guys!
    JenngTJScaptainjrl
  • Kater_CarloKater_Carlo Member Posts: 7
    What is the update gift this time?
  • TJSTJS Member Posts: 4,501
    edited February 7
    @Kater_Carlo

    Same as usual - 24hr Gas & Double XP Booster

    *(also not part of the update gift - 40 GW gas)
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    TJS  -  Member of W-S
    Nation Wars 🇦🇺 Australian Team Captain
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