major bug missing win reward points if you login late

so if you log in after the war has ended and you try to claim your reward points that you get for winning, you can't get it, the win and tier count page won't pop up. Me and my guildmate both are cheated out of our winning bonus, in my case it is more than 600rp. I have submitted a support ticket, I hope I won't be shrugged off that this is beta and f off like last few times ...
@Fluxxx can you look into this this? is a major hit for some people and definitely should not work like this. you only have a few hours to claim your winnings! I can imagine if I were in a timezone that these few hours were in the middle of the night, I would have no chance to claim my winnings. this is unacceptable!
@Fluxxx can you look into this this? is a major hit for some people and definitely should not work like this. you only have a few hours to claim your winnings! I can imagine if I were in a timezone that these few hours were in the middle of the night, I would have no chance to claim my winnings. this is unacceptable!
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Victory was assured last night before I went to bed.
While I slept, battle ended.
We won.
When I woke, next war week notifications up and running. But no x1.5 multiplier for me.
I sent in a ticket @Fluxxx
#Zombrex (Neo / Horizon / (OG) / Genesis / Prime / Elite)
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And I saw the problem last battle with RP bonus points of a sector closed between my deconnection before the sector was closed and my new connection after the end of the battle. I received the end sector points but not his 1.5 multiplier
This is a problem if we can't collect our rewards.
They'll have to either fix it or cancel Sundays.
#Zombrex (Neo / Horizon / (OG) / Genesis / Prime / Elite)
Are you Lost? Alone? Looking for a killer team to have your back?
Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
Remember, search ZOMBREX FAMILY.
Our page :
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Send me a PM
#Zombrex (Neo / Horizon / (OG) / Genesis / Prime / Elite)
Are you Lost? Alone? Looking for a killer team to have your back?
Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
Remember, search ZOMBREX FAMILY.
Our page :
https://m.facebook.com/Zombrex2015/
Send me a PM
> There should be some sort of cooldown between end of last Guild War and new signup period, like the Challenge, so collection of rewards is still possible after the war ends. Everybody that played Sunday lost the rewards for victory.
Not everybody, some of my team got the reward. That's how I know where I should be. I should be over 3500 RP, but I'm under 3k
The ones who got the reward were European so awake very early relative to my EST.
#Zombrex (Neo / Horizon / (OG) / Genesis / Prime / Elite)
Are you Lost? Alone? Looking for a killer team to have your back?
Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
Remember, search ZOMBREX FAMILY.
Our page :
https://m.facebook.com/Zombrex2015/
Send me a PM
#Zombrex (Neo / Horizon / (OG) / Genesis / Prime / Elite)
Are you Lost? Alone? Looking for a killer team to have your back?
Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
Remember, search ZOMBREX FAMILY.
Our page :
https://m.facebook.com/Zombrex2015/
Send me a PM
The previous battle (02, 24.06.2020) in our guild we had two issues.
1.) This happened to me. The battle ended with us winning. I saw the 1.5x applied screen but my RP did not change. I relogged into the game then the RP was updated and with the 1.5x bonus applied. So this seemed to be some kind of lag until scores had been updated.
2.) Another guild member playing in this battle did also see the 1.5x applied screen but did not receive the 1.5x bonus even after relogging and waiting for a long time. Waited even until the next battle started. A ticket was submitted and the missing RP was manually granted.
Summary: Be aware that there still seems to be an issue that sometimes the 1.5x bonus is not granted to your RP. This happens to individual players, not all players of the battle.