I learned this one the hard way
I was trying to manage my xp cap of 800k, and it seemed like gear was a safe place to store my xp points. They let me get up to 103 items in my inventory. I had no idea that ng would wipe 20+ items (experience points) from my account. I haven't spent the time to see what items I lost, but I've spent $15 real dollars on event packages in the last week, and I don't think this is fair.
If you scrap my gear, you have to give me the xp points. At least, warn me that this was going to happen....