Where is the compensation?

in Game Issues
I received that message saying the compensation had been added to my account but I never received anything. I took the survey and all. I opened another help ticket including screenshots from my email for all the money I had spent before my rollback and I have heard nothing back and it has been almost a week. Anyone else have the same issue?
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WHMGTYSNNBC - Retirement Guild Leader
Coming soon to Finland to hug Teeceezy.
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I am going to pause & not read into that too much @masmith93 cause otherwise there will be straight chaos!! Seriously!
(Pause, Breathe, Repeat)
Maybe they forgot to add the word "yet" in there
There Are However.. Plenty of Stupid Answers!!
Rhonda
WHMGTYSNNBC - Retirement Guild Leader
Coming soon to Finland to hug Teeceezy.
This space intentionally left blank.
There Are However.. Plenty of Stupid Answers!!
Rhonda
Mod edit: Removed Foul Language. ~Alibaba
There Are However.. Plenty of Stupid Answers!!
Rhonda