Reconnecting... Reconnecting... Reconnecting...

in Game Issues
...Connection Lost.
I've had this game for about a month, was making slow progress. Since the last patch, I get the "reconnecting" message within 30 seconds of starting up - EVERY TIME.
This is despite being able to play every other base building game you can name without any issues, Clash, etc. Only this game gives me these problems.
My connection is low bandwidth for broadband, it's just under 1Mbps. On the other hand, my ping is a respectable 30-50 milliseconds. Nothing else is downloading in the background, I just get "reconnecting" CONSTANTLY followed by an inevitable "connection lost".
My connection is not to blame, otherwise all of my other games would suffer in the same way. They do not, I can play numerous other RTS and TBS games for hours without issues. This game clearly has terrible net code. I can only play this at my office, that's the only reason I'm still here.
I'm posting this in the vain hope that SOMEONE at Next Games actually reads it and takes it seriously, as my support ticket has clearly disappeared into oblivion. I took the time to register and post this here, I would expect that the majority of players will just uninstall this and move onto something else.
I can't be the only one having these problems.
I've had this game for about a month, was making slow progress. Since the last patch, I get the "reconnecting" message within 30 seconds of starting up - EVERY TIME.
This is despite being able to play every other base building game you can name without any issues, Clash, etc. Only this game gives me these problems.
My connection is low bandwidth for broadband, it's just under 1Mbps. On the other hand, my ping is a respectable 30-50 milliseconds. Nothing else is downloading in the background, I just get "reconnecting" CONSTANTLY followed by an inevitable "connection lost".
My connection is not to blame, otherwise all of my other games would suffer in the same way. They do not, I can play numerous other RTS and TBS games for hours without issues. This game clearly has terrible net code. I can only play this at my office, that's the only reason I'm still here.
I'm posting this in the vain hope that SOMEONE at Next Games actually reads it and takes it seriously, as my support ticket has clearly disappeared into oblivion. I took the time to register and post this here, I would expect that the majority of players will just uninstall this and move onto something else.
I can't be the only one having these problems.
1
Comments
Right now I just kill and restart the app when I get a whiff of a reconnect issue.
contact us via email at [email protected]
Look at all of these threads on your forums with the same problem!!!
http://forums.nextgames.com/walkingdead/discussion/5681/disconnection-getting-more-frequent
http://forums.nextgames.com/walkingdead/discussion/6882/reconnect-and-reload-unintended-issues
http://forums.nextgames.com/walkingdead/discussion/6920/reconnecting-error-connection-lost
http://forums.nextgames.com/walkingdead/discussion/8240/reconnecting-doesnt-it-just-hangs
http://forums.nextgames.com/walkingdead/discussion/8356/reconnecting-every-few-minutes
This is a MASSIVE problem affecting so many people, how hard can it be to fix?! From what I've read you've built in some kind of inactivity timer, but it's clearly not working as it comes into play as soon as the game starts. It only seems to affect lower bandwidth connections.
Please please please at least give us an update on where you are with this. My head is telling me to uninstall, but I love Walking Dead and really want to play this.
@zbot @Teeceezy any word from developers?
Other Leaders | Pic |
Tux77 |
KeepGen |
Stolen from Dlich
There are so many posts in so many threads concerning these connection issues. But the only advice by support and mods is: clean your cache and check your personal internet connection.
If this issue would be on players side, than not so many players would complain about that, wouldn't they?
I would really appreciate a permanent solution to this issue on NG's side.
I'm aware of repeating myself here: There are many situations at game play when this issue ruins a success (e.g. when you killed an enemy and after the reconnection you've been put back and with the same action you fail to eleminate the same opponent). This takes away so much fun out of this great game.
Please NG (@Teeceezy , @Shteevie , @Fearofabotplanet) is there any action planned to end this madness?
Anyone reading this that experiences these kinds of issues is invited to contact support or to PM me here. It would be best to include the date and time [as precisely as possible], a well as a description of what you were doing in the game before, whether the log-in is coming back to the game or a fresh loading of the game, and how far into your session you got before the connection was lost.
Please note: Development is a fluid process, and suggestions and implementation take time and iteration. Any discussion of future features, deadlines, updates, balance changes, and such should be considered prospective and subject to change.
Be aware of hundreds of pm! I will do so, if you seriously ask for that!
But I'm really thankful that you at least try to solve this issue.
Please invest a couple of minutes (and you have those during re-connecting) to create a short pm for Shteevie just like this (as an example) to inform him about your connection failure:
THIS IS ONLY MEANT TO BE AN EXAMPLE:
00:00 GMT, 10.08.17. IOS 10.3.0. Battery modus. Distance to wifi router approx. 2m without any obsticals in line of sight. Challenge map "Archives". During gameplay connection interrupeted. Reload the app. Continued at an earlier position, so I have had to replay a bit of the map again. Fortunatelly this time no negative impact.
Don't forget to add your in game Name, guild and camp level.
Need further details? Just let me know!
Together we can solve this issue!!!
Did you already fix this issue?
How did you do that?
Thank you so much! @Fearofabotplanet , @Shteevie
That was unexpected quick!
This is one of the mean reason to come here.
Can we assume any solution soon?
> Happens to me at least once or twice each mission
>
> @zbot @Teeceezy any word from developers?
Happens less frequently now Ur picture is not in my BADGES !