What's up with n response to help requests?

I have left several reports of losing IPs and resources on outpost raids when the game crashes during a raid with no response over several weeks from NG. What's up with the lack of response.?

Comments

  • blaher86blaher86 Member Posts: 71
    Sorry to say it but I left mine request about a month and still no response also. I come to the conclusion that the management team NG are poorly train or worst, they just don't care.
  • Shut_UpShut_Up Member Posts: 2,295
    Sadly if your game loses connection during the raid and doesn't reconnect within about 10 seconds it will result in the raid ending at that point and possibly losing the raid. Why no one responded to you I don't have an answer. I am going to assume that you used in game support. How many times did you send an in game ticket (support request)? Sometimes adding #twdsupport to the ticket helps out.
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