NG_Filipe

About

Username
NG_Filipe
Joined
Visits
1,375
Last Active
Roles
Community Manager, Staff
Points
855
Badges
20
Posts
425

Reactions

15 JSS 217 Disagree 59 Agree 328 Like 261 Awesome 50 LOL

Activity

  • BrendaTheGr8
    BrendaTheGr8 → NG_Filipe
    Hi, in the 15.1 update...will everyone get kicked out of their team or just the affected players?
    February 19
  • Cony
    Cony → NG_Filipe
    how long does it take to recover our accounts?  Did I pay for the VIP package in vain? :(
    February 15
    • debest181
      debest181
      I'm in the same boat.
    • swtsugarme
      swtsugarme
      It baffles me that you don’t understand how much our teams were affected by this total disaster, the compensation was to laugh at! Why? Because if you were about to finish a tier, oh lets say tier 19 but for 24 hours several of the top hitters turned into lvl 1 and you give a tier higher offer, wouldn’t that place the team at tier 21 eos rewards? Because in reality yes it would! But I forgot it is just a game we pay real money to play!
  • tzy
    tzy → NG_Filipe
    The account recovery worked for some of us, me included but my girlfriend and loyal team member is still trying to get in contact with the support for help on recovering her account. She has put a lot of time and some money to build up a level 25 profile and now she is back to level 3 and our team is on half speed. Have tried to clear cache and reinstalled the app several times with no success. We tried to chat with the support in-game and have tried to get in contact with email but it seems there is no support at all to get.
    We are extremely disappointed.
    February 19
  • Jaksar73
    Jaksar73 → NG_Filipe
    Season tier rewards where a tier lower than what was achieved instead of a tier higher, making the compensation crate rubbish.  You have not even mentioned in the game that there has been an issue, communication has been extremely poor. 
    February 18
  • Jaksar73
    Jaksar73 → NG_Filipe
    Compensation is crap when you can't get a hold of the leader to boot us from the group.
    February 16
  • NG_Filipe
    NG_Filipe earned the 250 Awesomes badge.
    You received 250 Awesomes. Looks like you're popular around these parts.
    February 16
  • Cony
    Cony → NG_Filipe
    Finally the game works. The account has returned to normal. Thanks. :):):)
    February 15
  • Cony
    Cony → NG_Filipe
    Do I have to wait 7 days now?
    February 15
  • Jeany
    Jeany → NG_Filipe

    Are there any accounts that have been repaired yet?

    February 15
    • debest181
      debest181
      I'm 100% sure they not ganna be able to get all accounts back and some of use will have to start over I've herd store of other people playing other games. They don't end well. They my get alot but most people will loose there account
    • Jeany
      Jeany
      Why do they Not have a buckup 🤦‍♀️
  • Fragman77
    Fragman77 → NG_Filipe
    Compensation for those affected! well everyone is affected, by having half out team missing we are going to miss out on ultimate rewards. You need to compensate everyone, I have blow a ton of cash on helping our team get this far, anything other than having the board wiped out or some serious amount of gold will result in me deleting the game.
    February 15
    • debest181
      debest181
      No dispute the charges thats what I will start doing if I can't get my account back. They mess up not us they always having problems with the server smh everyone affected should get 20k in gold and 200mill in coins. I wasted alot of money to
  • arrowlili
    arrowlili → NG_Filipe
    5 flares, a free roam and many hours lost 😔 
    February 14
  • DESTROYEROFM3N
    DESTROYEROFM3N → NG_Filipe
    My game is gone guys what the hell 
    February 14